didn't preform inspect like I was told.Before I picked it up I was told they… Didn't perform inspect like I was told. Before I picked it up I was told they performed a long list of inspections to the cart along with other engine maintenance inspection. I was told that they did a compress test and it was the highest one they had left but I had no written data proving this. I found a vacuum hose discounted I replace it because it was too short and brittle I replace all the hoses and tubing. When it was delivered it wouldn’t start I was told it was because it was cold. After they messed with it it started. A couple months later after it warmed up I tried to start it and it wouldn’t I called they came back and picked it up.

Bought a "refurbished" golf cart Bought a "refurbished" golf cart. The new wheels, seats etc looked great but they did absolutely nothing to the cart mechanically. Brought cart to different shop to get the mechanical issues corrected. Would definitely not buy from these people again.

Great buying experience and service after. I bought my used golf cart years ago and they were great at making all the modifications and upgrades I wanted. Recently they were very quick to repair my broken down golf cart. Called me promptly with a diagnosis of the issue and options for repair. Made the repair along with additional options I wanted installed and had my cart running great very quickly.

STAY AWAY STAY AWAY! They choose whatever "restocking fee" they want for returns. I ordered a golf cart part from Ultimate Golf Carts/Parts for my small business Dec 29th, 2022 and needed the part invoiced and shipped in FY22. I received an invoice on Jan 3, 2023 showing the product shipped in 2023. Because the part showed shipping in 2023, I never opened the package and asked to return it. Ultimate Golf Carts/Parts required that I pay to ship the product back and they charged me a restocking fee of 20%. The website states a "restocking fee" but with no specific percentage or amount listed which allows the company to charge whatever they want which is not very customer friendly. Their "restocking fee" strategy is a profit center for them especially since I paid to ship the product back. I never even opened the product and they charged me $41.42 to just place the box back on the shelf. Horrible customer service.

Poor customer service placed my order over a week ago got the email stating my order was shipped looked up tracking number, tracking stated label was created. Called the company twice first time they stated they would look into it and let me know, and nothing changed, second call Kathy was rude hung up on me refused to connect me to a manager. Buyer beware save the headache buy elsewhere. They seem to be a third party shipper and they most Likely didn't update the website pricing so I ordered a item that would cost them money to fulfill so instead if eating the mistake like a reputable company would they treated me like a criminal claimed I threatened them and canceled my order and issued a refund in a matter of minutes.