Chris Hussong
GBStay far away Stay far away. Returned my items and they refuse to refund me. Worst customer service and follow up I have ever seen!
Stacey Matherne
GBOops Their technicians recommended a incorrect product. they expect for me to pay for return shipping and a fifteen percent restocking If I send it back. I'm basically giving them a present because I'm gonna spend more money sending it back to them. when I told them, Steve said "oops". Yeah definitely oops that I came across your website and purchased from you.
Carl
GBdidn't preform inspect like I was told.Before I picked it up I was told they… Didn't perform inspect like I was told. Before I picked it up I was told they performed a long list of inspections to the cart along with other engine maintenance inspection. I was told that they did a compress test and it was the highest one they had left but I had no written data proving this. I found a vacuum hose discounted I replace it because it was too short and brittle I replace all the hoses and tubing. When it was delivered it wouldn’t start I was told it was because it was cold. After they messed with it it started. A couple months later after it warmed up I tried to start it and it wouldn’t I called they came back and picked it up.
John masaveg
GBZero customer service Ordered through their site. Price was lower than competitors. Next day they canceled the order stating typographical error. Typographical errors would be if the wrong price was entered on the site. This product was sold at that price prior. This was an artifact of the company not keeping their prices up to date. The company uses the term loosely in lieu of having a web marketing team. I would have probably glazed over it but there was ZERO negotiation to resolve the problem. They just canceled the order then updated their products price. After two communication attempts I finally got to talk to a person where she stated “if we had to honor all these discrepancies we wouldn’t be in business”. I get it but it shows how diss-jointed they are with their suppliers and their on-line business. Says a lot about the businesses values. I’d stay clear of the company..
Kenya Brown
GBI bought Allied Lithium batteries from… I bought Allied Lithium batteries from Ultimate Golf Cart's parts website, UltimateCartParts.com. Great price, good communication, shipped within a few days. I needed to ask some questions before I bought and both Kathy and Bailey got answers for me. I will definitely buy again from them.