JUSTIN
GBI will never purchase a golf cart from… I will never purchase a golf cart from this place again. It is dirty, messy, and on organized. There does not appear to be anyone in charge and no order of operations. I felt that there was no pride of ownership in the final product. One of the worst purchasing experiences ever.
Stacey Matherne
GBOops Their technicians recommended a incorrect product. they expect for me to pay for return shipping and a fifteen percent restocking If I send it back. I'm basically giving them a present because I'm gonna spend more money sending it back to them. when I told them, Steve said "oops". Yeah definitely oops that I came across your website and purchased from you.
Cheyenne
GBPoor customer service placed my order over a week ago got the email stating my order was shipped looked up tracking number, tracking stated label was created. Called the company twice first time they stated they would look into it and let me know, and nothing changed, second call Kathy was rude hung up on me refused to connect me to a manager. Buyer beware save the headache buy elsewhere. They seem to be a third party shipper and they most Likely didn't update the website pricing so I ordered a item that would cost them money to fulfill so instead if eating the mistake like a reputable company would they treated me like a criminal claimed I threatened them and canceled my order and issued a refund in a matter of minutes.
Chris Hussong
GBStay far away Stay far away. Returned my items and they refuse to refund me. Worst customer service and follow up I have ever seen!
John masaveg
GBZero customer service Ordered through their site. Price was lower than competitors. Next day they canceled the order stating typographical error. Typographical errors would be if the wrong price was entered on the site. This product was sold at that price prior. This was an artifact of the company not keeping their prices up to date. The company uses the term loosely in lieu of having a web marketing team. I would have probably glazed over it but there was ZERO negotiation to resolve the problem. They just canceled the order then updated their products price. After two communication attempts I finally got to talk to a person where she stated “if we had to honor all these discrepancies we wouldn’t be in business”. I get it but it shows how diss-jointed they are with their suppliers and their on-line business. Says a lot about the businesses values. I’d stay clear of the company..