Ultimate failure to label their parts correctly Ultimate Golf Carts is the ultimate example of why you are making a mistake by not ordering parts from Amazon or Ebay, They honor their return policy or plainly state that they won't. This is a poorly run business. I ordered a Lithium battery charger. They do not state that it only charges Lithium p04. My batteries are Lithium, but they are Lithium-ion. No refund.

Poor customer service placed my order over a week ago got the email stating my order was shipped looked up tracking number, tracking stated label was created. Called the company twice first time they stated they would look into it and let me know, and nothing changed, second call Kathy was rude hung up on me refused to connect me to a manager. Buyer beware save the headache buy elsewhere. They seem to be a third party shipper and they most Likely didn't update the website pricing so I ordered a item that would cost them money to fulfill so instead if eating the mistake like a reputable company would they treated me like a criminal claimed I threatened them and canceled my order and issued a refund in a matter of minutes.

Displeased Bought a cart here about a year and a half ago so that my 90 year old great grandmother could get around her farm property. Batteries were looking pretty worn so the saleman assured me that when we needed new batteries (4) he would give us a deal. Called there earlier this week and spoke to a woman that crabbily told me that he no longer worked there and she would not honor the deal, even with receipt proving I purchased a cart from them less than 2 years ago. The reassurance of batteries was one if the main reasons I purchased from Ultimate Golf Carts in the first place, since 4 batteries run about $800-$1200 (locally). Very displeased and we will not be doing business here again

I bought Allied Lithium batteries from… I bought Allied Lithium batteries from Ultimate Golf Cart's parts website, UltimateCartParts.com. Great price, good communication, shipped within a few days. I needed to ask some questions before I bought and both Kathy and Bailey got answers for me. I will definitely buy again from them.

Absolutely horrible service Absolutely horrible service! 1st day I got it my brand new batteries wouldn't charge and they said I owed them money because they claimed it was my fault! I hadn't even owned it longer than 24 hours!