bigmikesplace
GBStay away from this mummy Seller said tire was in stock. I purchased it but never received tracking number. Ten days later, no tracking, no tire, and couldn't contact by phone because there was a voice message instructing me to email them. I did so but never received a reply. Had to open a case with paypal to get a refund. No way to do business
Steve Kuo
GBTerrible experience and even worse customer service I ordered a pair of Dainese 4 stroke evo gloves that came with an obvious manufacturing defect. When I contacted them about it, I was told that even though it was not my fault, I would still have to pay a restocking fee AND I would have to pay for return shipping. That is outrageous and I have never experienced a policy like that from any retailer. On top of that, it took way to long to come to a resolution with their customer service team. All buyers should be cautious. Save yourselves the trouble and look elsewhere.
Kyle Joyner
GBConfirmed it with legend suspension.. Confirmed it with legend suspension... distributer (motomummy) sent me someone's returned item. Yes the kit they sent me will work on my bike (without the TLC's). But they should if sent me the standard cartridges and not for the 23"wheel kit version. Again my package was already opened, missing the fork oil, and missing packaging. That's some grimy business. Avoid motomumy BUY DIRECT FROM MANUFACTURER!!!
Tiago Pinheiro
PTExtra charge I'm leaving here my one star review because of the extra 20% charge which wasn't my mistake. UPS never tried to deliver me, I contacted motomummy beforehand, saying the shipment was having a problem, even in the UPS website said to correct the address and then it was saying to contact the sender. I did that. I provided all the proof that I didn't reject the item but they still charged an extra 10% on top of the 10% fee to return an item. Makes no sense after all the proof but it is what is it. For me it's a lot of money, so I'm not buying again from these guys.
M. K.
GBThis is not the first time mislead about “in-stock” items. This is not the first time, but will be the last. They’ve lost another customer going forward. Items are marked as in-stock, but are not. Placed an order for pickup on an ln-stock part. When I contact them after a week of no updates, they said my order was placed and set for delivery to them the following week and I would receive it after they got it and checked it in ect. So I’m looking at almost 3 weeks to receive a simple part that they said they had. I try to support local businesses, but this is unacceptable. If they were up front about it, it’d be one thing, but selling stuff they don’t actually have time and time again is not acceptable.