Chan Xiong
GBNot very customer centric service… Stay Away Not very customer centric service oriented when it comes to issue resolution! Order a Item from them and item ship was not what it look like, request for a return and all they request was a picture. When I clearly stated that the item sent was not clear it was black for the background, instead of issuing a return label. They are requesting a picture. Sent them the picture and nothing. Ghosted.
Kim Gill
CAAbsolutely the best. Absolutely one of the best on-line shopping experiences for my motorcycle addiction. These guys go the extra mile to serve. They answer the phone! They are personable and polite! Prices are kicka$$! They also know their stuff! Thanks guys you have my loyalty!
Daniel Aarons
GBQuick, easy, no-questions-asked return. Thanks! I have an odd application and the part didn't fit. They don't publish dimensions and I didn't realize they varied so I never asked. MM was super helpful about the return. Easy, pleasant and fast. I'll be back next time with a clearer order. Thanks.
Bryan Olson (olie)
GBThey clearly don't use their products They clearly don't use their products. I received a motion pro u joint tool yesterday and used it according to the manufacturers directions, and it clearly didn't work right off the bat. I contacted them that day. It was poorly engineered, and worthless. I contacted Moto mummy and they sent me an email back saying that it was used there's nothing they could do. How could I possibly know it was garbage until I tried to use it? Terrible service, selling junk products, avoid them completely. I'm going to let everyone know what kind of crap this is.
Steve Kuo
GBTerrible experience and even worse customer service I ordered a pair of Dainese 4 stroke evo gloves that came with an obvious manufacturing defect. When I contacted them about it, I was told that even though it was not my fault, I would still have to pay a restocking fee AND I would have to pay for return shipping. That is outrageous and I have never experienced a policy like that from any retailer. On top of that, it took way to long to come to a resolution with their customer service team. All buyers should be cautious. Save yourselves the trouble and look elsewhere.