MotoMummy

3920 Gattis School RD STE 102, 78664, Round Rock
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2.25
Based on 20 Reviews

5

25.00%

4

5.00%

3

0.00%

2

10.00%

1

60.00%
About MotoMummy

MotoMummy got it's start as a passion for motorcycles grew into an obsession. We (Corey & Erin) started as enthusiasts and to this day we still are. The team at MotoMummy are composed of all riders, like you, who love the sport and are always trying to expand on our knowledge. Our goal to you is to give you the best technical support and advice before, during, and after the sale. Technical knowledge is something we have always prided ourselves on and always will. We are not a company that pulls a box with a sku number and just ships it out. We work with manufacturers to test their products, give your feedback back to the manufacturers, and we pride ourselves on giving you the best products on the market.

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Glenn Berry
GB

Great service as always from Motomummy Great service as always from Motomummy! They were up front about manufacturing times when ordering an Austin racing exhaust and there were no surprises. I’ve been ordering from motomummy for close to 10 years with zero issues! Thanks guys!

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Xavier
GB

These are the worst people to deal with… These are the worst people to deal with they have an attitude and the Custemer is last according to the owner they don’t care about helping you their products are used at times stating they are new !!! Horrible place to shop for bike parts my advice if u don’t want to be disappointed shop somewhere else!!!!!!!!

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Julia
GB

Horrible CS and even worse management… Horrible CS and even worse management who lie to hurt their customers. Not only is their shipping atrociously slow (18 days to deliver - far outside of the times for UPS Ground or USPS Priority Mail as noted on their website)… Not only do they not take any responsibility for delays and blame ‘outside warehouses’ when the customer inquires about the delay… Not only do they try to force customers to pay return shipping and restock fees when the customer finally requests a return/refund because their item arrived far too late to be of use… Not only do they stonewall the customer when they request a full refund… but then, after 20 days of the customer trying to resolve via email, when the customer finally is so tired that they submit a charge back with their credit card due to hugely delayed shipping and refusal to accept a full return without return shipping or restock fees… then they have the GALL to claim IN WRITING that the customer never contacted them to try to resolve the matter in the first place !!! (I have a copy of this saved in case they want to try to dispute it) Blatantly lying to a credit card company when there is a long chain of emails that says otherwise. I sent these emails to my CC provider and they immediately saw what was happening and decided in my favor, thankfully. The boss/owner is evidently ok with lying to hurt customers. Thank goodness for consumer protections against people like this. Never again. DO NOT SHOP WITH THESE PEOPLE - save yourself the headache!!

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Jon M.
GB

The guys at the shop were excellent The guys at the shop were excellent. They got my tires mounted and balanced quickly, and helped out with questions that I had while browsing their extensive inventory. They have a great selection of gear and parts for sportsbike/track guys, and excellent pricing. I'll definitely be going back!

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jeff frouws
CA

Never have had issue before Never have had issue before. However, my package went to the wrong address thank god the person that got it was honest. They brought back to my house. Second my package was damaged.

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