Darren Smith
CAOrdered Austin Racing exhaust April… Ordered Austin Racing exhaust April 16th and July 2nd still have nothing. Sent them emails several times asking for an update and i was ignored until i contacted Austin Racing on their instagram page of all places! Then Austin asked me to email them which i did and received a reply and only then did motomummy respond to me. 15 days now since motomummy shipped my exhaust and i still have nothing. (I'm in canada by the way) What an absolute joke this process has been and if i had any idea it would be this terrible i would have just ordered from Austin Racing DIRECT. People who have ordered from austin direct AFTER me already have their exhausts installed on their bikes and i have nothing. Never again will i deal with this company and USPS who they use for international shipping. Disgusting!
Kim Gill
CAAbsolutely the best. Absolutely one of the best on-line shopping experiences for my motorcycle addiction. These guys go the extra mile to serve. They answer the phone! They are personable and polite! Prices are kicka$$! They also know their stuff! Thanks guys you have my loyalty!
Bryan Olson (olie)
GBThey clearly don't use their products They clearly don't use their products. I received a motion pro u joint tool yesterday and used it according to the manufacturers directions, and it clearly didn't work right off the bat. I contacted them that day. It was poorly engineered, and worthless. I contacted Moto mummy and they sent me an email back saying that it was used there's nothing they could do. How could I possibly know it was garbage until I tried to use it? Terrible service, selling junk products, avoid them completely. I'm going to let everyone know what kind of crap this is.
Kyle Joyner
GBConfirmed it with legend suspension.. Confirmed it with legend suspension... distributer (motomummy) sent me someone's returned item. Yes the kit they sent me will work on my bike (without the TLC's). But they should if sent me the standard cartridges and not for the 23"wheel kit version. Again my package was already opened, missing the fork oil, and missing packaging. That's some grimy business. Avoid motomumy BUY DIRECT FROM MANUFACTURER!!!
Tiago Pinheiro
PTExtra charge I'm leaving here my one star review because of the extra 20% charge which wasn't my mistake. UPS never tried to deliver me, I contacted motomummy beforehand, saying the shipment was having a problem, even in the UPS website said to correct the address and then it was saying to contact the sender. I did that. I provided all the proof that I didn't reject the item but they still charged an extra 10% on top of the 10% fee to return an item. Makes no sense after all the proof but it is what is it. For me it's a lot of money, so I'm not buying again from these guys.