If I could give a '0' for stars I… If I could give a '0' for stars I would. We ordered a tent online, received a notification that our card 'did not go through' and therefore we would not get the products ordered. We checked, nothing wrong with the card and even though the order was cancelled they still charged our card for $500. We called multiple times, had countless emails and incredibly poor customer service from all areas shuttled back between Adorama (whoever they are) and Sunnysports, each denying they could do anything to rectify the situation. I wonder if Sunnysports is even an entity.

Brilliant service! Amazing deals I’ve made several orders recently at sunnysports.com and I was surprised by their brilliant service! It was my first time of shopping with them, and I am absolutely satisfied! Strongly recommend 👍👍👍

Terrible company Terrible company. I specifically called before placing an order to ask if my other items would ship even if one item was on backorder and was told yes they would ship same or next day. 3 days later I received an email saying they were holding my items and they did not have an estimated date when it would ship or they would receive the backordered item. Cancelled immediately and will never order from this company again. Very poor customer service.

Reselling USED Products I would absolutely not recommend this company. I received a pair of used shoes -- scratches, dirt, scuffs... everything you can imagine on the product that was presented and bought as brand new. The company was less than helpful when I let them know. No discount on future merchandise or anything to remedy the inconvenience, as I had to take the time to ship the used shoes back and go out of my way to do so. On top of that, when I was packing up the order, I found the last person's order paper still in the box with all of their personal information! So unprofessional. This company is careless and sells used merchandise presented as new. BEWARE!

No returns I bought shoes from the website. They were not waterproof as advertised. I used them for a day and wanted to return them, but they did not accept the return. The return policy is misleading and not worth it Zia C. (Sunny Sports) Nov 20, 2022, 9:14 PM EST We are sorry. We are unable to authorize the return if the item has been used. Please understand that the as per our return policy, the products must be in brand new, mint condition, and have all original manufacturer's packaging, materials, and accessories. We apologize for any inconvenience. Thank you for shopping with us we appreciate your business. Sincerely, Zia C. Customer Care Associate (866)611-1600 or (212)333-5059