Brilliant service! Amazing deals I’ve made several orders recently at sunnysports.com and I was surprised by their brilliant service! It was my first time of shopping with them, and I am absolutely satisfied! Strongly recommend 👍👍👍

Made post-order color change for me and delivered in 2 days free! Ordered a backpack late Friday evening on line and then decided on Saturday that I wanted a different color. Sent an email to customer support asking if they could help. On Sunday morning, I received a response that they made my change, free of additional charges. Received the backpack on Tuesday morning UPS (free shipping). This may be my best on line shopping experience ever!

If I could give a '0' for stars I… If I could give a '0' for stars I would. We ordered a tent online, received a notification that our card 'did not go through' and therefore we would not get the products ordered. We checked, nothing wrong with the card and even though the order was cancelled they still charged our card for $500. We called multiple times, had countless emails and incredibly poor customer service from all areas shuttled back between Adorama (whoever they are) and Sunnysports, each denying they could do anything to rectify the situation. I wonder if Sunnysports is even an entity.

Be careful, don't trust this site!!! I was placing an order, it said free shipping, but at checkout it charged me anyway. I contacted customer service, they emailed me and said send the order #, price, and delivery address, and they'd deduct it. Like an idiot I placed the order, sent all the info, and they emailed me- NO FREE SHIPPING. That's so dishonest, and I'll be cancelling my order. I have a picture of the boots, and it says free shipping, but they WON'T honor their own words!!

Customer service is horrible Customer service is horrible. Ordered 2 camp chairs and wanted to return and purchase different chairs (more expensive). I told them I had only opened them and realize they were the shorter version of the chair and wanted to exchange them for regular height. I had all original packaging, tags, etc. It took 2 weeks for Return Dept to say they can't accept the return. Why did it take 2 weeks? And why can't items in new condition with original packaging be returned? Never shopping here again.