If I could give a '0' for stars I… If I could give a '0' for stars I would. We ordered a tent online, received a notification that our card 'did not go through' and therefore we would not get the products ordered. We checked, nothing wrong with the card and even though the order was cancelled they still charged our card for $500. We called multiple times, had countless emails and incredibly poor customer service from all areas shuttled back between Adorama (whoever they are) and Sunnysports, each denying they could do anything to rectify the situation. I wonder if Sunnysports is even an entity.

Great experience! Reading all of these negative reviews, I was a little skeptical but wow am I impressed! I placed an order for Grayl water bottles and I had a great experience. My order was easy to place, communication around my order and delivery was very good and my order arrived fast (5 business days from Coast to Coast). The items were packaged with care, they are new, and they work great. I doubt I will need to return anything, and hope I don't have issues if/when I do (according to other comments). I definitely plan to be back.

my time is worth more than the cost of a shoe and shipping Be aware that if the size is wrong you will have to pay to return it. Their website does not work. The links do not function and the email also does not work. I was finally able to get a hold of customer service, who said she would email a return label to me, but all the email contained was a link to the site - which did not work. When it takes less time to write a review than to accomplish what you need to, it is never good for the company. Go to a big box before you go here.

Brilliant service! Amazing deals I’ve made several orders recently at sunnysports.com and I was surprised by their brilliant service! It was my first time of shopping with them, and I am absolutely satisfied! Strongly recommend 👍👍👍

Poor order handling and customer service Placed an order for swim suit on 2/12/22. Received confirmation of order. It shows my cc was charged on 2/12/22. No follow up emails since. 13 days later, still nothing. Checked online and it says BACKORDERED with no other info or options. Pretty lame customer service not to even let the customer know an order is backordered. Fortunately they did not actually charge my cc, so they get 2 stars instead of 1.