Sunnysports

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2.55
Based on 20 Reviews

5

35.00%

4

0.00%

3

5.00%

2

5.00%

1

55.00%
About Sunnysports

At SunnySports, we're outdoor enthusiasts who believe in sharing our knowledge and passion--because outside is for everyone. With collaboration and creativity, we make it easy for anyone to access outdoors. Through community, collaboration and a shared love of the open air, we help our customers experience adventures big and small. So everyone can #ChooseTheOutdoors.

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Happy new customer
GB

Great experience! Reading all of these negative reviews, I was a little skeptical but wow am I impressed! I placed an order for Grayl water bottles and I had a great experience. My order was easy to place, communication around my order and delivery was very good and my order arrived fast (5 business days from Coast to Coast). The items were packaged with care, they are new, and they work great. I doubt I will need to return anything, and hope I don't have issues if/when I do (according to other comments). I definitely plan to be back.

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Joe
GB

Customer service is horrible Customer service is horrible. Ordered 2 camp chairs and wanted to return and purchase different chairs (more expensive). I told them I had only opened them and realize they were the shorter version of the chair and wanted to exchange them for regular height. I had all original packaging, tags, etc. It took 2 weeks for Return Dept to say they can't accept the return. Why did it take 2 weeks? And why can't items in new condition with original packaging be returned? Never shopping here again.

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doornail
GB

Poor order handling and customer service Placed an order for swim suit on 2/12/22. Received confirmation of order. It shows my cc was charged on 2/12/22. No follow up emails since. 13 days later, still nothing. Checked online and it says BACKORDERED with no other info or options. Pretty lame customer service not to even let the customer know an order is backordered. Fortunately they did not actually charge my cc, so they get 2 stars instead of 1.

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Ryan
GB

Great Customer Service A great experience. They price-matched a North Face backpack at the one store that had it cheaper then them. Then, 6 days later, they price-matched it again when I found a ridiculous deal on the same pack on a (possibly shady) website even though I had already purchased it from Sunny Sports & it's not their policy to match past purchases. Great customer service. Would definitely use them again.

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Rachel Owen
GB

If I could give a '0' for stars I… If I could give a '0' for stars I would. We ordered a tent online, received a notification that our card 'did not go through' and therefore we would not get the products ordered. We checked, nothing wrong with the card and even though the order was cancelled they still charged our card for $500. We called multiple times, had countless emails and incredibly poor customer service from all areas shuttled back between Adorama (whoever they are) and Sunnysports, each denying they could do anything to rectify the situation. I wonder if Sunnysports is even an entity.

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