Poor order handling and customer service Placed an order for swim suit on 2/12/22. Received confirmation of order. It shows my cc was charged on 2/12/22. No follow up emails since. 13 days later, still nothing. Checked online and it says BACKORDERED with no other info or options. Pretty lame customer service not to even let the customer know an order is backordered. Fortunately they did not actually charge my cc, so they get 2 stars instead of 1.

Made post-order color change for me and delivered in 2 days free! Ordered a backpack late Friday evening on line and then decided on Saturday that I wanted a different color. Sent an email to customer support asking if they could help. On Sunday morning, I received a response that they made my change, free of additional charges. Received the backpack on Tuesday morning UPS (free shipping). This may be my best on line shopping experience ever!

Brilliant service! Amazing deals I’ve made several orders recently at sunnysports.com and I was surprised by their brilliant service! It was my first time of shopping with them, and I am absolutely satisfied! Strongly recommend 👍👍👍

Reselling USED Products I would absolutely not recommend this company. I received a pair of used shoes -- scratches, dirt, scuffs... everything you can imagine on the product that was presented and bought as brand new. The company was less than helpful when I let them know. No discount on future merchandise or anything to remedy the inconvenience, as I had to take the time to ship the used shoes back and go out of my way to do so. On top of that, when I was packing up the order, I found the last person's order paper still in the box with all of their personal information! So unprofessional. This company is careless and sells used merchandise presented as new. BEWARE!

Terrible company Terrible company. I specifically called before placing an order to ask if my other items would ship even if one item was on backorder and was told yes they would ship same or next day. 3 days later I received an email saying they were holding my items and they did not have an estimated date when it would ship or they would receive the backordered item. Cancelled immediately and will never order from this company again. Very poor customer service.