Poor quality, refused return, shi7e company Company sold me an expensive Mountain Hardware Ghost Whisperer 2 jacket. The cheap zipper fell apart after a few uses and the jacket quality is very poor. I think this is common knowledge at this point. Sunnysports refused to accept a return on the product and gave me a phone number for manufacturers warranty, essentially passing the buck. DO NOT buy anything from this company. They are complete shi7e.

Scam Scam, don’t order. No address, phone. Could never trace them. I ordered 5 foldable universal screen amplifiers and after 5 weeks never received them. They send emails “it’s on the way” but never received. Afterwards, they stop responding, Found out they’re out of Hong Kong. Go elsewhere.

Made post-order color change for me and delivered in 2 days free! Ordered a backpack late Friday evening on line and then decided on Saturday that I wanted a different color. Sent an email to customer support asking if they could help. On Sunday morning, I received a response that they made my change, free of additional charges. Received the backpack on Tuesday morning UPS (free shipping). This may be my best on line shopping experience ever!

Everything was good! After reading some bad reviews here, I hesitated to place an order from them. However, due to the sale price of the product, I wanted to give it a chance. And It worked perfectly! While I was placing my order, I added a note about my concern and customer service contacted me immediately via e-mail. Anyways, I got the correct item on time with a good customer service.

Customer service is horrible Customer service is horrible. Ordered 2 camp chairs and wanted to return and purchase different chairs (more expensive). I told them I had only opened them and realize they were the shorter version of the chair and wanted to exchange them for regular height. I had all original packaging, tags, etc. It took 2 weeks for Return Dept to say they can't accept the return. Why did it take 2 weeks? And why can't items in new condition with original packaging be returned? Never shopping here again.