Scam Scam, don’t order. No address, phone. Could never trace them. I ordered 5 foldable universal screen amplifiers and after 5 weeks never received them. They send emails “it’s on the way” but never received. Afterwards, they stop responding, Found out they’re out of Hong Kong. Go elsewhere.

Terrible company Terrible company. I specifically called before placing an order to ask if my other items would ship even if one item was on backorder and was told yes they would ship same or next day. 3 days later I received an email saying they were holding my items and they did not have an estimated date when it would ship or they would receive the backordered item. Cancelled immediately and will never order from this company again. Very poor customer service.

If I could give a '0' for stars I… If I could give a '0' for stars I would. We ordered a tent online, received a notification that our card 'did not go through' and therefore we would not get the products ordered. We checked, nothing wrong with the card and even though the order was cancelled they still charged our card for $500. We called multiple times, had countless emails and incredibly poor customer service from all areas shuttled back between Adorama (whoever they are) and Sunnysports, each denying they could do anything to rectify the situation. I wonder if Sunnysports is even an entity.

Poor order handling and customer service Placed an order for swim suit on 2/12/22. Received confirmation of order. It shows my cc was charged on 2/12/22. No follow up emails since. 13 days later, still nothing. Checked online and it says BACKORDERED with no other info or options. Pretty lame customer service not to even let the customer know an order is backordered. Fortunately they did not actually charge my cc, so they get 2 stars instead of 1.

Unbelievable Unbelievable. I bought a large ticket item from Sunnysports previously and I got a good deal and the item was fine. I went to buy another big ticket item a few weeks later and, as before, I had my billing address and a different address to ship it to. Apparently, they didn't like the idea that it was being sent to another address than my billing. 🤔 I told them it was my UPS mailbox and I have all packages sent there due to porch pirates stealing from me. I've never had any problem with any company previously. I explained the situation. They wanted more details which I gave them. Then they began crossing the line, asking for the email to which I receive billing by AmEx. 🤔 Why do they need that? This isn't about the payment being a problem. It's that it's another address I'm sending to. They can verify with UPS that it's legit. Besides, what about someone that wants to send a purchase as a gift to someone at a different address? They had zero problems with the last order. Well, when I refused the info asking what email I use for my AmEx, which has nothing to do with this, they said they're denying my buying the item. WHY? 😐 I wrote once more when they asked for a review and I calmly explained and asked again if I could order. Do they really want to send to the address where porch pirates will likely steal it, or would they send to my safe UPS mailbox, which they can verify? They told me they Canceled the order! 😕 So they've lost my business for life. Also, I started reading reviews and I'm glad I'm not patronizing them ever again.