Poor quality, refused return, shi7e company Company sold me an expensive Mountain Hardware Ghost Whisperer 2 jacket. The cheap zipper fell apart after a few uses and the jacket quality is very poor. I think this is common knowledge at this point. Sunnysports refused to accept a return on the product and gave me a phone number for manufacturers warranty, essentially passing the buck. DO NOT buy anything from this company. They are complete shi7e.

They stand behind their customer satisfaction guarantee! I originally left a one star review due to receiving the wrong size jacket. After calling and emailing them they corrected the issue and are now sending me the correct jacket with next day air shipping, my ski trip is saved! Thank you Joana and team for correcting this issue so swiftly for me, I really appreciate it!

Scam Scam, don’t order. No address, phone. Could never trace them. I ordered 5 foldable universal screen amplifiers and after 5 weeks never received them. They send emails “it’s on the way” but never received. Afterwards, they stop responding, Found out they’re out of Hong Kong. Go elsewhere.

Made post-order color change for me and delivered in 2 days free! Ordered a backpack late Friday evening on line and then decided on Saturday that I wanted a different color. Sent an email to customer support asking if they could help. On Sunday morning, I received a response that they made my change, free of additional charges. Received the backpack on Tuesday morning UPS (free shipping). This may be my best on line shopping experience ever!

Great Customer Service A great experience. They price-matched a North Face backpack at the one store that had it cheaper then them. Then, 6 days later, they price-matched it again when I found a ridiculous deal on the same pack on a (possibly shady) website even though I had already purchased it from Sunny Sports & it's not their policy to match past purchases. Great customer service. Would definitely use them again.