Limited Functionality with workout apps I have a Sole F80 treadmill (2021 I believe) and it functions fine, but Sole limits the bluetooth functionality so that it will not work with third-party fitness apps to control treadmill incline and speed, which means that you are stuck with their very small built-in workout menu. You can still adjust speed and incline manually, but you will lose so much functionality to use different workout programs of your choice. Asked about a firmware upgrade, SOLE told me sorry, no plans to do anything about that. Basically we have your money, see ya sucker…

I purchased the F65 Treadmill on… I purchased the F65 Treadmill on February 9, 2024 after investing alot of time researching for the highest quality treadmill in the price range from $1,500 to $2,000. I assembled the treadmill on March 3rd. I found the assembly instruction to be inadequate and poorly written. Many of the fasteners to secure the plastic trim to the steel frame would not work. I was shorted two 2 threaded machine bolts for the display. After assembly the treadmill would not operate only the display board. I followed the technical support for a reset the unit from factory sleep mode and still could not get to operated. Disassembled to recheck all wiring connections which I found to be poor quality female to male connections. This unit was fabricated in China very poor quality. I am in the process with Sole this am to return treadmill for a full refund. I would not recommend this brand

We had to call Sole 5 times to… We had to call Sole 5 times to straighten out this order after Sole initially "Declined" the order despite Affirm having accepted the loan request. Even though the Sales Dept Personnel promised call backs they NEVER called us back to give us status updates. We finally received an email from Affirm that Sole had accepted the order nearly a week later.

Thank God I didn’t buy from Sole Fitness! I haven’t actually purchased a Sole treadmill yet, but I’m SO grateful for all the negative reviews and warnings I just read regarding Sole’s horrific customer service practices and equipment orders that seem to go “ghost”. I almost made a huge mistake by making a purchase with their company today...thank God I didn’t!! Thanks everyone for your complete honesty 😊

Lousy customer support Bought a Sole F63 treadmill in 2017. My wife and put about 600-700 miles per year on a treadmill. Mostly during winter months. After 5 years, this treadmill sparked, causing a small fire. The damage was only to the control board. After contacting Sole, they sent a new motor and said the control board was on order. Well, guess what, I’m still waiting for the control board. Whenever, i contact Sole, they say that they are still waiting for a shipment(?) New treadmills are being sold, but sold ones are not being supported. Very disappointing.