Limited Functionality with workout apps I have a Sole F80 treadmill (2021 I believe) and it functions fine, but Sole limits the bluetooth functionality so that it will not work with third-party fitness apps to control treadmill incline and speed, which means that you are stuck with their very small built-in workout menu. You can still adjust speed and incline manually, but you will lose so much functionality to use different workout programs of your choice. Asked about a firmware upgrade, SOLE told me sorry, no plans to do anything about that. Basically we have your money, see ya sucker…

On 07/04/23 I purchased the F80… On 07/04/23 I purchased the F80 Treadmill from Sole. I paid for assembly and for a five-year warranty. True to the pattern of bad business documented in these reviews, Sole weaseled their way out of my five-year warranty. The F80 Treadmill started to make loud screeching sounds after only 3 months of use. The replacement parts were broken. After three attempts the technician seemed to fix the treadmill. But a few months later the same problem recurred. This time the technician could not fix the loud screeching. A third time they made the screeching louder by the time they left. The fourth time, they returned just to photograph my room to pretend I was the one to blame for the treadmill's failure. They blamed my cat for its urine on the machine. Yet the machine didn't sound bad after the cat pee, it sounded worse and worse after the technician visits. Sole technicians are not held accountable for their incompetence; the pattern shown in these complaints is that Sole blames the customer. Sole machines are flimsy, low quality but priced high. The Sole company is a bunch of snake oil salesmen who traffic in pretense and fraud with the low quality machines and incompetent technical service.

Lousy customer support Bought a Sole F63 treadmill in 2017. My wife and put about 600-700 miles per year on a treadmill. Mostly during winter months. After 5 years, this treadmill sparked, causing a small fire. The damage was only to the control board. After contacting Sole, they sent a new motor and said the control board was on order. Well, guess what, I’m still waiting for the control board. Whenever, i contact Sole, they say that they are still waiting for a shipment(?) New treadmills are being sold, but sold ones are not being supported. Very disappointing.

Purchased LCB (2020 model) exercise… Purchased LCB (2020 model) exercise bike on 1/8/2024 that had the power control switch completely missing stated is located beside line cord plug. Called twice agents said there is nothing they can do. Wrote a CHAT request for assistance and they never replied. Now, the only way to completely power off is to unplug and re-plug each time.

Good product, prompt delivery and easy assembly Got a good deal on an elliptical from their website. Site explained before checkout that delivery may take up to 2 months due to Covid/inventory (we got ours delivered to doorstep in about 3 weeks). Assembly has been pretty easy so far - the manual had a misprint and I called them to ask about it. Got a quick answer from their maintenance / parts support people