Can't get a response from customer service I'm trying to get a part # for my Logan brakes, I need brake pads on my Ripcurrent S. They don't show any info on Logan brakes on there web site, No Email response, When I called I was on hold 3rd in line, 2nd, next, Then I get a message saying you can send a online request, Good bye, click, they hang up after 25 min on hold. I will not suggest Juiced bikes to others anymore, I will warn them about poor customer service.

BAD shipping policy and restocking fee BAD shipping policy and restocking fee. Read the small print carefully. And customer service really didn't care about my issue. I have read elsewhere how bad their customer service is, and I should have done so before I confirmed it with my purchase experience.

Be very careful with this company Be very careful with this company. Their 5 to 7 day time to fill an order is bogus. Customer service indicated perhaps in 4 weeks time. They will charge a restock fee as well just for canceling and order which apparently will take much longer to fulfill relative to what is advertised. In short, your basically screwed once they have your payment.

Shady Financing As of now I am very unsatisfied with Juiced Bikes financing option with affirm. 1st email enclosed confirmation and approval. Then I got an email stating that they are not accepting purchases made via affirm. Perhaps it would be a REALLY good idea to get the option to apply/pay via affirm out of the pymts option. This is shady. Especially when affirm states that there might be a partial refund. I really wanted to like Juiced Bikes but this is a very bad first impression!

We just purchased two RipCurrent S's to… We just purchased two RipCurrent S's to add to our two CrossCurrent's. These bikes have changed our lives. We are out getting exercise and loving every minute of it. Well built, great pricing and fantastic customer service, I wish everything i bought came close to giving us the satisfaction Juiced bikes bring us. Dan