BAD shipping policy and restocking fee BAD shipping policy and restocking fee. Read the small print carefully. And customer service really didn't care about my issue. I have read elsewhere how bad their customer service is, and I should have done so before I confirmed it with my purchase experience.

FINALLY GOT A RESPONSE Due to an accident, my wife's handlebars were destroyed. Attempted to call customer service 20 times over two weeks. No one answers. Sent repeated emails from the juiced website requesting assistance from their "customer service". Have not received one response from them. Their customer service department DOES NOT EXIST. UPDATE: My email from August 9th was answered on August 22nd. In their email they apologized for their long delay in responding. They told me the part I needed was being processed. They would contact me when it was shipped.

Can't get a response from customer service I'm trying to get a part # for my Logan brakes, I need brake pads on my Ripcurrent S. They don't show any info on Logan brakes on there web site, No Email response, When I called I was on hold 3rd in line, 2nd, next, Then I get a message saying you can send a online request, Good bye, click, they hang up after 25 min on hold. I will not suggest Juiced bikes to others anymore, I will warn them about poor customer service.

Juiced customer support is terrible and… Juiced customer support is terrible and my bike has been down for over a month now. Please message me back via any one of the multiple ways I've tried to contact you and I'll take this message down. I've tried calling numerous times, been hung up on multiple times, emailed, used the chat bot and am now using any social media possible to try to get help. While I love my bike I'm getting very dissappointed with this lack of customer service.

Customer Service? What customer service?? My wife and I recently purchased a couple of new RipCurrent S bikes. So far we're happy with them. My issue is with support, which turns out is pathetic. I've been asking for suggestions (several requests) for a stem change to replace the stock handlebar on my bike. I have heard absolutely NOTHING back from support. Bikes seem to be decent products but Juiced support needs MUCH improvement. Knowing what I know now, I probably would not have purchased from this company.