Absolutely worst customer service Absolutely worst customer service. My bike was defective, bad parts stopped being put together. I am paying for a bike I can’t use. Customer service useless. Stay away from these thieves, they will take your money but do not back up their products.

BAD shipping policy and restocking fee BAD shipping policy and restocking fee. Read the small print carefully. And customer service really didn't care about my issue. I have read elsewhere how bad their customer service is, and I should have done so before I confirmed it with my purchase experience.

Having quite a difficult time with… Having quite a difficult time with customer service. Not only are they extremely rude (Sean) but they make you jump through hoops and go back and forth instead of just doing the right thing for their customer. They want to try to fix a part on the wheel that is covered under warranty instead of replacing it even after a local Bike Mechanic said was it was too dangerous to fix and should be replaced due to the manufacturer defect. Their head mechanic at juiced even said not to ride the bike because its too dangerous. Was planning to buy a Hyper Scorpion but no way now... I will not do business with a company that puts their customers at risk.

pay same item twice ordered motor/wheel for hyperscopion. 550.00. package was left on public sidewalk without even a knock @ door. it was stolen. Juice offered a 30% discount on replacment. other large companys refund/replace (amazon/e bay). customer service is good @ juiced. But company is greedy. if item is ordered thru them I suggest you sit outside all day for delivery or YOU will be paying again.

Great Bike So far my bike is operating a advertised. Great quality and value. The customer service is amazing and they definitely stand behind their product. Had a couple of minor issues such as scratched paint and broken fender caused by the front tire that broke loose from the packaging strap and a headlight that did not work. They immediately addressed the issue and provided a gift card for the inconvenience. I highly recommend doing business with Juiced Bikes!