Having quite a difficult time with… Having quite a difficult time with customer service. Not only are they extremely rude (Sean) but they make you jump through hoops and go back and forth instead of just doing the right thing for their customer. They want to try to fix a part on the wheel that is covered under warranty instead of replacing it even after a local Bike Mechanic said was it was too dangerous to fix and should be replaced due to the manufacturer defect. Their head mechanic at juiced even said not to ride the bike because its too dangerous. Was planning to buy a Hyper Scorpion but no way now... I will not do business with a company that puts their customers at risk.

This is the second review in two weeks This is the second review in two weeks. Juiced is a great company, I enjoy riding my Juiced bike more than my other 2 ebikes which cost far more money. Tora knows what people enjoy in an ebike quality performance, speed, range, beautiful design, backed up with the best of class Service department.

Had two problems Had two problems. Rear fender snapped in two for no reason. Was replaced, but wrong part sent...I modified it to fit. Second, Power was repeatedly lost while riding. Weeks, and several emails later, finally got correct instructions on how to adjust brake handle to avoid kill signal activation. Bike now running great and I love it....but rough start.

pay same item twice ordered motor/wheel for hyperscopion. 550.00. package was left on public sidewalk without even a knock @ door. it was stolen. Juice offered a 30% discount on replacment. other large companys refund/replace (amazon/e bay). customer service is good @ juiced. But company is greedy. if item is ordered thru them I suggest you sit outside all day for delivery or YOU will be paying again.

I just don't trust a company that posts… I just don't trust a company that posts only 5-star reviews on their website! After owning a Juiced Scrambler for about a year, I sent a review to them that was only 2 stars. For good reason; seat foam that flattened out after a couple months, (I only weigh 140 lbs), non-adjustable seat makes for very uncomfortable pedaling for anyone taller than about 5'5", lack of accessories like a basic rack make it difficult to carry anything, etc. But did they put it on their website? Nope, they only post 5-star reviews which is just plain dishonest and misleading. Sold my Juiced and bought a Himiway, better bike for slightly less money.