Representatives worked with me Representatives worked with me to find the best skate for my daughter and always responded to my emails quickly (and I sent many!) My daughter loves her skates!!

Love my skates Love my skates. Quick delivery. Only complaint is that this was the second time I had ordered skates only to be told they were out of stock or no longer available. Told to switch to a different skate, which I did. Don’t put an item on your website if you don’t have it.

Terrible customer service Terrible customer service. This is my third review after my experience trying to buy skates from skate.guru because they keep deleting my reviews. When trying to become a customer they denied me service and have been rude and unhelpful. I only wanted to find out about skate sizing. Are they racist? Sexist? What's the reason? I guess I'll never know and they'll probably work to get this deleted too.

The packaging was not professional The packaging was not professional. And the item I ordered looked like a used one. And they sent me wrong item that did not match to the picture displayed on the website.

Great product Great product! I am a picky customer and I am very pleased with the quality.