Joseph Taylor
GBExcellent product Excellent product. Item came as described. Quick transactions. Highly recommended.
Jacqueline
AUTerrible customer service Terrible customer service. This is my third review after my experience trying to buy skates from skate.guru because they keep deleting my reviews. When trying to become a customer they denied me service and have been rude and unhelpful. I only wanted to find out about skate sizing. Are they racist? Sexist? What's the reason? I guess I'll never know and they'll probably work to get this deleted too.
George Nisbet
GBI paid for 3 day delivery but it was… I paid for 3 day delivery but it was sent regular shipping. I am trying to get reimbursed for extra shipping charges but no response from the company. Skates.guru has since reimbursed the extra shipping fee. However they also accused me of slander as they claimed i had not sent them an email regarding this issue. I would happily forward my sent email to anyone to prove i tried to resolve my complaint with them. I will not use this company again.
Sara Fox
LUvery good very good, good tipps and useful explications. Also after buying the shoes and blades :)
Christopher Wilson
GBIf I could give no stars I would If I could give no stars I would. The first pair of skates I ordered had a screw in the footbed that punctured my wife's foot. When I notified the company all they did was offer to let me return them. They didn't ask how she was, or what they could do to make it right. Then I ordered a replacement pair. They canceled my order and didn't notify. I emailed them 2 weeks later and got some rude email saying it was canceled the day I ordered it. Who does that? Who would refuse money for a product they are selling and not give reason or notification as to why. They are terrible. That's why there's no customer support phone number because they don't want to hear your complaints and they can screen emails. Awful company don't waste your time or money.