Mary Hochkeppel
GBLove my new Jackson ice skates! Love my new Jackson ice skates! Love how this company gave clear informative communication on all facets of my purchase. Love the updates on tracking my package and the customer service is excellent. Keep up the great work!
Idahogirl
GBI would shop here again I would shop here again. Customer service was helpful, and the skates arrived quickly.
Jacqueline
AUTerrible customer service Terrible customer service. This is my third review after my experience trying to buy skates from skate.guru because they keep deleting my reviews. When trying to become a customer they denied me service and have been rude and unhelpful. I only wanted to find out about skate sizing. Are they racist? Sexist? What's the reason? I guess I'll never know and they'll probably work to get this deleted too.
CD
GBThis vendor lacks integrity I bought a set of skates In Nov. 2021 that did not quite fit. I returned them in perfect condition. I did not get the full return price. They deducted $30 for shipping. I was forced to file an A-Z claim with Amazon to get my $30 back. Amazon told me they should have refunded the whole amount including the shipping fee. I am concerned that most people are not aware of this policy so just forewarning you about this vendor.
Jiae Kwak
GBThe packaging was not professional The packaging was not professional. And the item I ordered looked like a used one. And they sent me wrong item that did not match to the picture displayed on the website.