Yhis was really good shop to skates… Yhis was really good shop to skates everywere like it

This vendor lacks integrity I bought a set of skates In Nov. 2021 that did not quite fit. I returned them in perfect condition. I did not get the full return price. They deducted $30 for shipping. I was forced to file an A-Z claim with Amazon to get my $30 back. Amazon told me they should have refunded the whole amount including the shipping fee. I am concerned that most people are not aware of this policy so just forewarning you about this vendor.

I paid for 3 day delivery but it was… I paid for 3 day delivery but it was sent regular shipping. I am trying to get reimbursed for extra shipping charges but no response from the company. Skates.guru has since reimbursed the extra shipping fee. However they also accused me of slander as they claimed i had not sent them an email regarding this issue. I would happily forward my sent email to anyone to prove i tried to resolve my complaint with them. I will not use this company again.

Representatives worked with me Representatives worked with me to find the best skate for my daughter and always responded to my emails quickly (and I sent many!) My daughter loves her skates!!

I would shop here again I would shop here again. Customer service was helpful, and the skates arrived quickly.