i was really concerned about the… i was really concerned about the reviews i read. i went ahead and gave them a chance anyways. i contacted phone number on the web site and i was helped immediately . i was walked through every step of the way. these guys are great people and they were extremely polite . give them a chance before you make a decision based off past reviews

Total crook! Do not order from here!… I placed an order on 4/12/24 for 2 titanium grenade w/ hidden spike lanyard. There was tracking number and then it was canceled and I have not been refunded. I've tried several times to contact with no avail. This place is a RIP off! I'm now forced to contact my credit card company to get a chargeback. Total scammer!

Scammer Scammer - no physical adress, no phone number. Shop is in poor condition. It's pretty obvious that someone wants to take your money....

Charges Over MSRP for No Reason Joseph Charles (the owner) is petty and swindles people. I was looking for Outdoor Research USA gear. I ordered a few items and Joeseph Charles (the owner) was nice enough to call me and let me know when things would be shipping and that some items would take awhile. We had a nice conversation for over 1 hour. The next day after looking at the Outdoor Research website, I discovered he was over charging for the same items by about 15-20%. I brought this to his attention via email and he retaliated by refusing any and all customer service and communication there after. I had a pair of boot gaiters I ordered the wrong size on. I was within the return window so I reached out for an exchange for the right size. No response to emails or phone calls. So I initiated a charge back with my bank of which he promptly resisted and I never got my money back or got any customer service.

Literally stole money from me. Literally stole money from me. He canceled my order and kept my money. When I asked, he lied and said he refunded it. Months later, my bank account still says otherwise. Working on nailing this guy to the wall anyway I can. I think he is selling stolen military gear.