We wouldn't buy our gym equipment from … We wouldn't buy our gym equipment from anyone else, David is fantastic to work with! He accurately assessed our needs and made suggestions; we did our research and then purchased the items based on on-line customer and professional reviews. All 3 purchases were wise investments and have helped us to make an important lifestyle change. David is friendly, knowledgeable and follows through on his word. We've also found Gym Source's prices to be excellent! Would very highly recommend :)!

DON'T USE THEM! THEY DO NOT STAND BEHIND THEIR PRODUCT!I purchased a $4,000+ Bodycraft U1000… I purchased a $4,000+ Bodycraft U1000 Upright Bike from Gym Source, located on Railroad Avenue in Greenwich, CT. The purchase experience was wonderful, and then the bike was delivered. Within hours of delivery, I noticed the base of the bike was terribly scratched. I immediately contacted the sales representative, who then contacted his logistics team and then supervisor. His reply was, "Are the base scratches on the metal or top plastic portion? If on the plastic, I see my floor model has similar swirl-like scratches on it too. This might be from putting your sneaker on it while getting off / on. Instead of shiny plastic they should have a matte finish or metal steel." Really?! Accusing me of causing the damage? Who does that?! Net, net, they did absolutely nothing to repair the bike! Pass the word, I know I will. Signed a VERY unhappy customer.

bought a true m50 elliptical on 3/4/17 … bought a true m50 elliptical on 3/4/17 made a nocking noise right away service came on 3/9 said it needed bearings ordered bearings service tech replaced bearing on 3/31 still making same noise tech started spraying everything to quiet it up retightened everything still making noise tech was frustrated and said he is done working on it and if i was old and hard of hearing it would not bother me.said i should get a new machine.called gym source when tech was here and let them hear the noise.he said there is something drastically wrong with it.and he was going to e mail somebody a nd they would be getting in touch with me.still waiting its been 3 weeks if it can't be fixed i would like a new machine or my money back

TRASH!! So far, they are absolute trash! Ordered a barbell in mid April and charged immediately. When that happens you're #1 excited because you're usually not charged until item has shipped or #2 you just got ripped off. I'm definitely a #2. No updates as promised. No return email or return chats. Now I'm out a couple hundred dollars with no recourse. I understand the COVID issue but at least talk to me as you're screwing me.

BEWARE This company has hired a phone… BEWARE This company has hired a phone service company to screen ALL calls and has ZERO intent on calling anyone back, or answer the phone. They took payment and are refusing to call us back, or deliver our equipment. We have considered hiring an attorney.