Bought some equipment from them for my… Bought some equipment from them for my new gym and inmediatly regretted it!! Not only did the products I purchased arrived late but with missing pieces. Would not recommend.

Excellent service and top notch equipment Purchased a Hoist Mi7 with Smith Machine; Ivanko Chrome plated dumbbells and True Fitness treadmill and could not be happier. They did an amazing job on the flooring install as well. Very professional. The gym looks better than any gym you could join and it's right in my basement. The staff is extremely knowledgeable and responsive. I highly recommend them.

DON'T USE THEM! THEY DO NOT STAND BEHIND THEIR PRODUCT!I purchased a $4,000+ Bodycraft U1000… I purchased a $4,000+ Bodycraft U1000 Upright Bike from Gym Source, located on Railroad Avenue in Greenwich, CT. The purchase experience was wonderful, and then the bike was delivered. Within hours of delivery, I noticed the base of the bike was terribly scratched. I immediately contacted the sales representative, who then contacted his logistics team and then supervisor. His reply was, "Are the base scratches on the metal or top plastic portion? If on the plastic, I see my floor model has similar swirl-like scratches on it too. This might be from putting your sneaker on it while getting off / on. Instead of shiny plastic they should have a matte finish or metal steel." Really?! Accusing me of causing the damage? Who does that?! Net, net, they did absolutely nothing to repair the bike! Pass the word, I know I will. Signed a VERY unhappy customer.

Absolute scam Absolute scam. I placed an order on April 1, when my card was charged immediately. I should have recognized the red flag then. Usually, you should only be charged when your order ships. After not hearing from Gym Source for several days I tried MULTIPLE times to get in contact with someone to get an update on my order with zero response. It wasn't until I finally attempted through the website when someone reached out only to tell me my order was back-ordered and wouldn't ship for months. She said she would cancel my order and refund, but have since heard NOTHING from them, and have not received a refund. I am livid.

bought a true m50 elliptical on 3/4/17 … bought a true m50 elliptical on 3/4/17 made a nocking noise right away service came on 3/9 said it needed bearings ordered bearings service tech replaced bearing on 3/31 still making same noise tech started spraying everything to quiet it up retightened everything still making noise tech was frustrated and said he is done working on it and if i was old and hard of hearing it would not bother me.said i should get a new machine.called gym source when tech was here and let them hear the noise.he said there is something drastically wrong with it.and he was going to e mail somebody a nd they would be getting in touch with me.still waiting its been 3 weeks if it can't be fixed i would like a new machine or my money back