Janet & Antoine
GBWe wouldn't buy our gym equipment from … We wouldn't buy our gym equipment from anyone else, David is fantastic to work with! He accurately assessed our needs and made suggestions; we did our research and then purchased the items based on on-line customer and professional reviews. All 3 purchases were wise investments and have helped us to make an important lifestyle change. David is friendly, knowledgeable and follows through on his word. We've also found Gym Source's prices to be excellent! Would very highly recommend :)!
Ricky Liss
GBWow. This company doesn’t get it! I’m disappointed in Gym Source but even more disappointed in myself for recently doing business with them again. In the past 2 years I’ve purchased from them commercial gyms and spent $50,000 with the company. I recently wanted a bike for my home. They screwed it up and really could care less about my lack of satisfaction. Here’s the big kicker - they know that I’m going to spend another $100,000 in the next year but it still doesn’t motivate them. Now just consider that you are a customer who does less business with them and imagine how poorly they will treat you!
Michael
GBExcellent service and top notch equipment Purchased a Hoist Mi7 with Smith Machine; Ivanko Chrome plated dumbbells and True Fitness treadmill and could not be happier. They did an amazing job on the flooring install as well. Very professional. The gym looks better than any gym you could join and it's right in my basement. The staff is extremely knowledgeable and responsive. I highly recommend them.
Disappointed
GBDON'T USE THEM! THEY DO NOT STAND BEHIND THEIR PRODUCT!I purchased a $4,000+ Bodycraft U1000… I purchased a $4,000+ Bodycraft U1000 Upright Bike from Gym Source, located on Railroad Avenue in Greenwich, CT. The purchase experience was wonderful, and then the bike was delivered. Within hours of delivery, I noticed the base of the bike was terribly scratched. I immediately contacted the sales representative, who then contacted his logistics team and then supervisor. His reply was, "Are the base scratches on the metal or top plastic portion? If on the plastic, I see my floor model has similar swirl-like scratches on it too. This might be from putting your sneaker on it while getting off / on. Instead of shiny plastic they should have a matte finish or metal steel." Really?! Accusing me of causing the damage? Who does that?! Net, net, they did absolutely nothing to repair the bike! Pass the word, I know I will. Signed a VERY unhappy customer.
Susan Jackson
GBMy husband posted the previous review … My husband posted the previous review and we have tried all the email addresses you gave us but they bounce back just as they do for direct gym source. We would like to know how you know we ordered a treadmill as my husband didn t put that in the review. For the information of the person/people who are stealing other people's money the police and consumer services are on to you and we are also getting interest from a tv consumer programme .WE WANT OUR MONEY BACK