This company and platform was horrible… This company and platform was horrible to work with. The platform has countless bugs that causes countless repeat messages to the same customers and they charge you each time even tho it’s a platform error. 0 refund policy for anything even tho their platform doesn’t perform as promised. Their customer service is rude and blames their problems on 3rd party company twilio. They’re another company passing the bill for their problems onto their own partners. Then they suspend your account for messaging too many people after they give you a 5000 sms daily limit. They’ll ask you to make a new account so they can get another signup fee from you instead of fixing your account.

If I could give it zero stars I would If I could give it zero stars I would. This corp is more interested in nabbing your $30 membership than anything else They are over priced, and they never have stock I went to buy sneakers the salesman was hellbent on selling me a membership more so than helping me buy sneakers. I’m sure they get stars in their crowns for selling as many as they can. It’s gets you nothing but EMPTY PROMISES I was promised $30 bonus card to be used whenever I wanted. Yes I said WHENEVER. Apparently they expire! N for what reason would they expire? If u are sucked into giving them an extra 30 bucks on top of your order? I will tell u. So u forget that u were never told they have an expiration date. Even the cashier rude n emotionless did not tell me. DONT WASTE YOUR MONEY at this ugly dark n cold feeling store. I asked management for exception since I was not told plus it’s a week or two expired NO was the answer cold n harsh just like the environment inside the store. So buyer beware.

Very bad and stupid I will never order… Very bad and stupid I will never order again I stay on the phone 3 hours no help I will not recommend to anyone I never see company like this in my whole life

They suck I ordered from them. The order got lost thanks to USPS. I contacted them and they told me they would send me a replacement that ships in 5 to 7 days. Nevermind that it had already been nearly two weeks since the order was placed. I called to try to speak to someone about expediting the replacement. Was on hold for over 10 minutes and got cut off two seconds after she answered. I finally responded to the email and asked for a refund. They told me I had to wait 2 weeks for it. Then I recalled my first experience there, when a bunch of their employees in Corte Medera were talking about how horrible it is to work there while the store was packed with people. I joined their co-op program because they had some promotion where it mathetmatically made sense at the time but every time I have ordered from them, it has been a bad experience. Try Sports Basement. They have way better service. And you can actually get a human on the phone in a reasonable amount of time.

Greedy company that abuses their… Greedy company that abuses their workers Rights. UNION!!! UNION!!!!