Julio Montano
GBWish I could give 0 stars Wish I could give 0 stars for the horrible customer service and overall communication. Placed an order in December and was not provided any updates or information along the way. I had to keep reaching out via email since they do not answer their phones and delivery date kept getting pushed back for one reason or another. Eventually they said they were not able to fill my order and would refund my purchase March 16. I waited and reminded them to refund my money and they kept saying they were working on it. Luckily I paid via PayPal and was able to submit a dispute April 17 and won the dispute to receive a refund April 18. I would never purchase from them again and will deter whoever I can to not have to deal with such an unprofessional “company.”
Jeannie Ketsdever
GBTerrible Customer Service This company processes returns very poorly, no response and it’s not automated. I had to put in a request to process the return (only exchanges or credit) but they never followed up after two requests and follow up email. Terrible customer service and you can find the same products from a reputable retailer.
Never Again
GBNever received order Ordered a FootJoy pullover thru them on February 19th '23. Said it would take two weeks to deliver. I received no shipping updates within those two weeks. I began emailing and received a response one week later. It was an automated response as I found out again another week later once I asked again where my product was. I emailed again calling then thiefs then immediately my order was canceled, NOT refunded. So two days later (today) I placed a dispute with PayPal and fortunately was refunded. DO NOT PURCHASE ANYTHING FROM THEM! THEY ARE SCAM ARTISTS AND THIEVES!
J. Enterprise
GBAbsolute scam Absolute scam. Purchased back in March and it's now July. I've been told that the manufacturer kept on having delays, which I understand, but it's now been 4 months. I've tried to reach out to them and haven't heard back in a month. This is absolutely absurd and I've called to make a chargeback with my credit card company. DO NOT ORDER FROM THIS WEBSITE
Harold Henderson
GBI ordered a single golf club - got robbed I ordered a single golf club, canceled the order, and was charged, but the club was never shipped nor have they processed a refund in over a month. It appears this group is less than trustworthy