Padi.com fire all your web devs and the… Padi.com fire all your web devs and the company that is managing your website now and hire people that know what they are doing. It's actually not that difficult to produce a decent working website, but yours is the exception For a website to be this bad in 2023 is unbelievable, I'd say it's 20 years since I experienced problems like I am experiencing with Padi.com.

Elearning sorely lacking @ an outrageous price I've been trying for days to complete the AOW course online and have had only frustration!! Difficulty signing in, resigning in, unwieldy web pages, loss of my quizzes, no access to the final assessment after a brief questions about my OW recollection and a "passed 100%", errors in my eRecord and ABSOLUTELY NO ONLINE HELP AVAILABLE! All this for $178 which does not include the dives @ $399.99! Registration Code:AZRXYELHLSAS

Hugely frustrating Hugely frustrating. I completed a very expensive course and did not receive a ‘card’ assuming it would simply be on my profile on the PADI site (which I have with my photo and certificate number). However they are trying to charge me for a replacement e-card at £42. They should already provide this e-card on your profile upon completion of their qualification. If I complete the course, I expect proof of the qualification as standard. Hugely disappointing here. A pure money maker and not much else. The one star given here is on the generous side

Worst website/app in existence Worst website/app in existence. Imported duplicates from my ScubaEarth account as well as 'forgot' some. Also shows duplicate certifications. Ended up having to delete everything then re-log all my dives (over 40+ dives) and even know the website shows the correct # of dives - the hours logged is wrong and it is missing all my dives from 2017 (although the # of dives shown is correct). The PADI app on Android seems okay. The slider bars, forcing you to select a site PLUS asking you to rate a dive site is inefficient and wastes time. No way to 'save' your dive buddy and no way to export dive logs (see Diviac for ideas)

What an appalling app and corresponding… What an appalling app and corresponding website. Nothing works, sends you around in circles, hugely frustrating and zero understanding of customer service or needs. Truly, how hard can it be to design a decent website that actually does what your customers want, which in my case is primarily to see my qualifications and see my ecards. Nightmare!!