Awful Web Site, Worse App and non-existent support Good grief! How bad can it be!? Very, apparently. Loggin into the very poorly designed, laid out and implemented web site took a number of attempts. Why so many large adverts? Once I am finally in, guess what, no certifications on record. But, doing a verification check yields all 3 of my certifications, scuba, open water and advanced open water. Trying to raise a support ticket took 3 attempts. Trying to create a Revalidate fails every time with a blank screen. Seriously!? For a global organisation that is supposed to be promoting safe, competent diving and global awareness, this is a massive FAIL! Next step is to switch my certifications to SSI

What era were the PADI elearning… What era were the PADI elearning modules made in? What an incredibly frustrating user experience - 1) the site is outdated and crashes every 2min 2) the videos play and then reload continuously. It already takes 12-15 hours to finish the modules but because the videos keep buffering/reloading its adding an extra 2-3 hrs to my work. Unclear why I paid extra $$$ for this piece of crap.

Absolute Trashfire of a company Absolute Trashfire of a company, No information how to buy credits, hours waiting on the phone, passed around from organization to org. I straight-up refuse to teach under PADI anymore, i tell people Ill do recerts under SSI or nothing. DO NOT CERTIFY UNDER PADI, GO TO SSI! or you will have nothing but problems in the future

Hugely frustrating Hugely frustrating. I completed a very expensive course and did not receive a ‘card’ assuming it would simply be on my profile on the PADI site (which I have with my photo and certificate number). However they are trying to charge me for a replacement e-card at £42. They should already provide this e-card on your profile upon completion of their qualification. If I complete the course, I expect proof of the qualification as standard. Hugely disappointing here. A pure money maker and not much else. The one star given here is on the generous side

Padi.com fire all your web devs and the… Padi.com fire all your web devs and the company that is managing your website now and hire people that know what they are doing. It's actually not that difficult to produce a decent working website, but yours is the exception For a website to be this bad in 2023 is unbelievable, I'd say it's 20 years since I experienced problems like I am experiencing with Padi.com.