Dreadful software and cannot be… Dreadful software and cannot be accessed. I'm extremely disappointed with the software. My daughter is booked in to do her Open Water in 5 weeks' time. I've purchased the online course and yet neither of us can access it (whether using Chrome, Explorer or Safari). No live chat or obvious assistance. Absolute waste of money and quite where we go from here remains to be seen.

PADI centers providing really poor… PADI centers providing really poor experiences and despite PADI being the provider of this courses they refuse to openly take action and help customer. Don't go to PADI unless you want to get drowned! UPDATE Following the bad reviews here they have reply to me bellow as you can see inviting me to have a private conversation. During the conversation they didn't actually offer a solution or something better but instead they have just tried to divert the conversation from public into private so less people to be aware of. Don't do Padi but instead go any alternative!

Padi.com fire all your web devs and the… Padi.com fire all your web devs and the company that is managing your website now and hire people that know what they are doing. It's actually not that difficult to produce a decent working website, but yours is the exception For a website to be this bad in 2023 is unbelievable, I'd say it's 20 years since I experienced problems like I am experiencing with Padi.com.

Hugely frustrating Hugely frustrating. I completed a very expensive course and did not receive a ‘card’ assuming it would simply be on my profile on the PADI site (which I have with my photo and certificate number). However they are trying to charge me for a replacement e-card at £42. They should already provide this e-card on your profile upon completion of their qualification. If I complete the course, I expect proof of the qualification as standard. Hugely disappointing here. A pure money maker and not much else. The one star given here is on the generous side

Unable to login to obtain replacement card I've had the same issue before when I was trying to login to obtain online free dive manual. So I was trying to update my sons junior open water card to an adult. Login and find his record confirm it's him. It then takes me to another login screen. I enter the usual login details and it says invalid username and password. I even try the forgot password option and change it to another and then try and login again and it still does it! Terrible service