Marty Crews
GBReceived Padi Club membership offer in… Received Padi Club membership offer in the mail today, decided to look at reviews online before spending the $29.95 to sign up. Glad I did! So many recent reviews stating the site it pretty much useless. I'm confused, how could a powerful reputable organization like PADI let an important tool slip through the cracks?
David
MYAwful Web Site, Worse App and non-existent support Good grief! How bad can it be!? Very, apparently. Loggin into the very poorly designed, laid out and implemented web site took a number of attempts. Why so many large adverts? Once I am finally in, guess what, no certifications on record. But, doing a verification check yields all 3 of my certifications, scuba, open water and advanced open water. Trying to raise a support ticket took 3 attempts. Trying to create a Revalidate fails every time with a blank screen. Seriously!? For a global organisation that is supposed to be promoting safe, competent diving and global awareness, this is a massive FAIL! Next step is to switch my certifications to SSI
Andy White
GBWhat an appalling app and corresponding… What an appalling app and corresponding website. Nothing works, sends you around in circles, hugely frustrating and zero understanding of customer service or needs. Truly, how hard can it be to design a decent website that actually does what your customers want, which in my case is primarily to see my qualifications and see my ecards. Nightmare!!
Roy Meharg
GBGranadilla Diving Tenerife wow what an… Granadilla Diving Tenerife wow what an instructor Zeke is. I'm 55 getting on a bit haha. I started from a novice now I'm a AOW with navigation, peak buoyancy, deep dive, DPV and drysuit specialities. He's helped me through all of them specially the drysuit which I struggled hard to do and I wanted to give up on but Zekes patience and tuition got me through it.
Melanie Fitzpatrick
GBPoor quality online learning. Did not receive all learning materials Poor quality online learning material. Equipment referred to in the learning material that should have been provided as part of the package was not supplied by PADI. I have contacted PADI on 3 separate occasions and have yet to receive a response. Very poor customer service, PADI has no platform for feedback so free to charge extortionate prices and deliver little. Hugely disappointing.