vince geisler
CAAbsolute Trashfire of a company Absolute Trashfire of a company, No information how to buy credits, hours waiting on the phone, passed around from organization to org. I straight-up refuse to teach under PADI anymore, i tell people Ill do recerts under SSI or nothing. DO NOT CERTIFY UNDER PADI, GO TO SSI! or you will have nothing but problems in the future
Ahmed Younis
CADear Padi company / team that are… Dear Padi company / team that are responsible for making their website and app, Do better. Provide a more intuitive experience when using your products. Ask your users how they would like to use your tools. Create user flow diagrams to understand the user stories of your customers. Most of all don’t hire a cheap terrible company or person to make your products as it really effects your organization’s image.
Rebecca Harries-Williams
GBDreadful software and cannot be… Dreadful software and cannot be accessed. I'm extremely disappointed with the software. My daughter is booked in to do her Open Water in 5 weeks' time. I've purchased the online course and yet neither of us can access it (whether using Chrome, Explorer or Safari). No live chat or obvious assistance. Absolute waste of money and quite where we go from here remains to be seen.
Roy Meharg
GBGranadilla Diving Tenerife wow what an… Granadilla Diving Tenerife wow what an instructor Zeke is. I'm 55 getting on a bit haha. I started from a novice now I'm a AOW with navigation, peak buoyancy, deep dive, DPV and drysuit specialities. He's helped me through all of them specially the drysuit which I struggled hard to do and I wanted to give up on but Zekes patience and tuition got me through it.
Gemma
GBLiterally no customer service if you have a bad experience We had an awful experience with a dive centre and reported to PADI QA process. PADI couldn’t have been any less interested. PADI could have at least refunded us for the e-learning that we had paid for in good faith even if they could not force the centre to issue our refund. Instead they have kept our money despite knowing that we couldn’t complete our course. I cannot understand the poor customer service and lack of support when dive centres do not meet basic standards. It really is a case that once they have your money they do not care.