What an appalling app and corresponding… What an appalling app and corresponding website. Nothing works, sends you around in circles, hugely frustrating and zero understanding of customer service or needs. Truly, how hard can it be to design a decent website that actually does what your customers want, which in my case is primarily to see my qualifications and see my ecards. Nightmare!!

Literally no customer service if you have a bad experience We had an awful experience with a dive centre and reported to PADI QA process. PADI couldn’t have been any less interested. PADI could have at least refunded us for the e-learning that we had paid for in good faith even if they could not force the centre to issue our refund. Instead they have kept our money despite knowing that we couldn’t complete our course. I cannot understand the poor customer service and lack of support when dive centres do not meet basic standards. It really is a case that once they have your money they do not care.

Beginner dive in Mexico with Jorge Myself and my partner done a beginner dive in Mexico at playa del carman at the Playacar resort are instructor was Jorge He was an amazing instructor, explained everything and was amazing on the dive it was just us 3 and he really looked after us, showed us everything he could It was an amazing experience made perfect because of Jorge Definitely would recommend he puts you at ease and was just so lovely

Awful Web Site, Worse App and non-existent support Good grief! How bad can it be!? Very, apparently. Loggin into the very poorly designed, laid out and implemented web site took a number of attempts. Why so many large adverts? Once I am finally in, guess what, no certifications on record. But, doing a verification check yields all 3 of my certifications, scuba, open water and advanced open water. Trying to raise a support ticket took 3 attempts. Trying to create a Revalidate fails every time with a blank screen. Seriously!? For a global organisation that is supposed to be promoting safe, competent diving and global awareness, this is a massive FAIL! Next step is to switch my certifications to SSI

PADI centers providing really poor… PADI centers providing really poor experiences and despite PADI being the provider of this courses they refuse to openly take action and help customer. Don't go to PADI unless you want to get drowned! UPDATE Following the bad reviews here they have reply to me bellow as you can see inviting me to have a private conversation. During the conversation they didn't actually offer a solution or something better but instead they have just tried to divert the conversation from public into private so less people to be aware of. Don't do Padi but instead go any alternative!