What era were the PADI elearning… What era were the PADI elearning modules made in? What an incredibly frustrating user experience - 1) the site is outdated and crashes every 2min 2) the videos play and then reload continuously. It already takes 12-15 hours to finish the modules but because the videos keep buffering/reloading its adding an extra 2-3 hrs to my work. Unclear why I paid extra $$$ for this piece of crap.

Unable to login to obtain replacement card I've had the same issue before when I was trying to login to obtain online free dive manual. So I was trying to update my sons junior open water card to an adult. Login and find his record confirm it's him. It then takes me to another login screen. I enter the usual login details and it says invalid username and password. I even try the forgot password option and change it to another and then try and login again and it still does it! Terrible service

Dear Padi company / team that are… Dear Padi company / team that are responsible for making their website and app, Do better. Provide a more intuitive experience when using your products. Ask your users how they would like to use your tools. Create user flow diagrams to understand the user stories of your customers. Most of all don’t hire a cheap terrible company or person to make your products as it really effects your organization’s image.

Here an alternative for $55 e-Card scam It's almost unbelievable that you have to pay $55 as a certified diver just to have your certification card displayed in the app. In the past, you could still search for your certification in the online database and show it to the dive center whenever needed. Nowadays, only the dive centers themselves have access to that. PADI truly lives up to its acronym "Put Another Dollar In." Paying $55 just to have an e-Card displayed in the app is utterly outrageous. I definitely won't go along with that. Here's how you can bypass this nonsense: 1. Uninstall your PADI app. 2. Ask your dive center to look you up in the database and provide you with a screenshot of your certification. 3. Save this screenshot and use it for all your future dives.

Hugely frustrating Hugely frustrating. I completed a very expensive course and did not receive a ‘card’ assuming it would simply be on my profile on the PADI site (which I have with my photo and certificate number). However they are trying to charge me for a replacement e-card at £42. They should already provide this e-card on your profile upon completion of their qualification. If I complete the course, I expect proof of the qualification as standard. Hugely disappointing here. A pure money maker and not much else. The one star given here is on the generous side