What an appalling app and corresponding… What an appalling app and corresponding website. Nothing works, sends you around in circles, hugely frustrating and zero understanding of customer service or needs. Truly, how hard can it be to design a decent website that actually does what your customers want, which in my case is primarily to see my qualifications and see my ecards. Nightmare!!

Dreadful software and cannot be… Dreadful software and cannot be accessed. I'm extremely disappointed with the software. My daughter is booked in to do her Open Water in 5 weeks' time. I've purchased the online course and yet neither of us can access it (whether using Chrome, Explorer or Safari). No live chat or obvious assistance. Absolute waste of money and quite where we go from here remains to be seen.

Beginner dive in Mexico with Jorge Myself and my partner done a beginner dive in Mexico at playa del carman at the Playacar resort are instructor was Jorge He was an amazing instructor, explained everything and was amazing on the dive it was just us 3 and he really looked after us, showed us everything he could It was an amazing experience made perfect because of Jorge Definitely would recommend he puts you at ease and was just so lovely

Great Open Water instructor - Hurghada It was fun and great experience to learn diving with Karim Hassan (297715) in Hurghada with PADI office. We took our first Open Water course and it was an absolute pleasure. Karim is a great instructor, explaining everything in a friendly way with humor. Highly recommend.

Poor quality online learning. Did not receive all learning materials Poor quality online learning material. Equipment referred to in the learning material that should have been provided as part of the package was not supplied by PADI. I have contacted PADI on 3 separate occasions and have yet to receive a response. Very poor customer service, PADI has no platform for feedback so free to charge extortionate prices and deliver little. Hugely disappointing.