Beginner dive in Mexico with Jorge Myself and my partner done a beginner dive in Mexico at playa del carman at the Playacar resort are instructor was Jorge He was an amazing instructor, explained everything and was amazing on the dive it was just us 3 and he really looked after us, showed us everything he could It was an amazing experience made perfect because of Jorge Definitely would recommend he puts you at ease and was just so lovely

Literally no customer service if you have a bad experience We had an awful experience with a dive centre and reported to PADI QA process. PADI couldn’t have been any less interested. PADI could have at least refunded us for the e-learning that we had paid for in good faith even if they could not force the centre to issue our refund. Instead they have kept our money despite knowing that we couldn’t complete our course. I cannot understand the poor customer service and lack of support when dive centres do not meet basic standards. It really is a case that once they have your money they do not care.

Unable to login to obtain replacement card I've had the same issue before when I was trying to login to obtain online free dive manual. So I was trying to update my sons junior open water card to an adult. Login and find his record confirm it's him. It then takes me to another login screen. I enter the usual login details and it says invalid username and password. I even try the forgot password option and change it to another and then try and login again and it still does it! Terrible service

Hugely frustrating Hugely frustrating. I completed a very expensive course and did not receive a ‘card’ assuming it would simply be on my profile on the PADI site (which I have with my photo and certificate number). However they are trying to charge me for a replacement e-card at £42. They should already provide this e-card on your profile upon completion of their qualification. If I complete the course, I expect proof of the qualification as standard. Hugely disappointing here. A pure money maker and not much else. The one star given here is on the generous side

Received Padi Club membership offer in… Received Padi Club membership offer in the mail today, decided to look at reviews online before spending the $29.95 to sign up. Glad I did! So many recent reviews stating the site it pretty much useless. I'm confused, how could a powerful reputable organization like PADI let an important tool slip through the cracks?