Beginner dive in Mexico with Jorge Myself and my partner done a beginner dive in Mexico at playa del carman at the Playacar resort are instructor was Jorge He was an amazing instructor, explained everything and was amazing on the dive it was just us 3 and he really looked after us, showed us everything he could It was an amazing experience made perfect because of Jorge Definitely would recommend he puts you at ease and was just so lovely

Literally no customer service if you have a bad experience We had an awful experience with a dive centre and reported to PADI QA process. PADI couldn’t have been any less interested. PADI could have at least refunded us for the e-learning that we had paid for in good faith even if they could not force the centre to issue our refund. Instead they have kept our money despite knowing that we couldn’t complete our course. I cannot understand the poor customer service and lack of support when dive centres do not meet basic standards. It really is a case that once they have your money they do not care.

An accident waiting to happen... I am disappointed to have not received a response from my email to PADI below which was sent a month ago. As others have said they are just another company happy to take your money. They should be doing regular checks on schools and their standards. Smoking around Nitrox tanks whilst people are checking the contents seems like an accident waiting to happen - it is a shame that their response is likely to come when it is all too late. To Whom it may concern, My partner and I just got back from a holiday in Sharm El Sheikh. We spent much of our holiday diving, which was absolutely brilliant. I was however rather shocked, surprised and disappointed to see that each PADI centre we encountered (of which there were many in Sharm) was teaching students and encouraging divers on the trips to clean their masks with fairy liquid. Fairy liquid is known to be harmful to aquatic organisms and for causing long term adverse affects in the aquatic environment. Most fish will die when detergent concentrations approach 15 parts per million. Detergent concentrations as low as 5ppm will kill fish eggs and they decrease the breeding ability or aquatic organisms too. With the Red Sea attracting thousands of divers a year and hundreds of dive trips taking place here on a daily basis, it is crucial this is brought to your attention, particularly when there are many other options for clearing ones mask - it should be an easy fix. I think much of the problem is a lack of knowledge and this is where I feel PADI is well positioned to make a positive impact. One boat had a huge four gallon bottle filled with fairy liquid mixed with water sloshing around on the deck spilling into the water right over the top of what is described to be "one of the seven wonders of the underwater world" This is atrocious! This should be absolutely banned from being used in every dive centre or they should be faced with losing their PADI accreditation. PADI has got a good reputation and should be willing to discredit any centre that is found to be using the stuff. Divers should be informed of this too. I am sure they would not want to be harming the environment they are enjoy so much. I know there has been a push for 'dive for debris' which I think is fabulous. I would love to see the same push for sharing the knowledge of the damage fairy liquid does to our beautiful marine life and their environment

Awful Web Site, Worse App and non-existent support Good grief! How bad can it be!? Very, apparently. Loggin into the very poorly designed, laid out and implemented web site took a number of attempts. Why so many large adverts? Once I am finally in, guess what, no certifications on record. But, doing a verification check yields all 3 of my certifications, scuba, open water and advanced open water. Trying to raise a support ticket took 3 attempts. Trying to create a Revalidate fails every time with a blank screen. Seriously!? For a global organisation that is supposed to be promoting safe, competent diving and global awareness, this is a massive FAIL! Next step is to switch my certifications to SSI

Great Open Water instructor - Hurghada It was fun and great experience to learn diving with Karim Hassan (297715) in Hurghada with PADI office. We took our first Open Water course and it was an absolute pleasure. Karim is a great instructor, explaining everything in a friendly way with humor. Highly recommend.