Worst website/app in existence Worst website/app in existence. Imported duplicates from my ScubaEarth account as well as 'forgot' some. Also shows duplicate certifications. Ended up having to delete everything then re-log all my dives (over 40+ dives) and even know the website shows the correct # of dives - the hours logged is wrong and it is missing all my dives from 2017 (although the # of dives shown is correct). The PADI app on Android seems okay. The slider bars, forcing you to select a site PLUS asking you to rate a dive site is inefficient and wastes time. No way to 'save' your dive buddy and no way to export dive logs (see Diviac for ideas)

PADI centers providing really poor… PADI centers providing really poor experiences and despite PADI being the provider of this courses they refuse to openly take action and help customer. Don't go to PADI unless you want to get drowned! UPDATE Following the bad reviews here they have reply to me bellow as you can see inviting me to have a private conversation. During the conversation they didn't actually offer a solution or something better but instead they have just tried to divert the conversation from public into private so less people to be aware of. Don't do Padi but instead go any alternative!

Dear Padi company / team that are… Dear Padi company / team that are responsible for making their website and app, Do better. Provide a more intuitive experience when using your products. Ask your users how they would like to use your tools. Create user flow diagrams to understand the user stories of your customers. Most of all don’t hire a cheap terrible company or person to make your products as it really effects your organization’s image.

Poor quality online learning. Did not receive all learning materials Poor quality online learning material. Equipment referred to in the learning material that should have been provided as part of the package was not supplied by PADI. I have contacted PADI on 3 separate occasions and have yet to receive a response. Very poor customer service, PADI has no platform for feedback so free to charge extortionate prices and deliver little. Hugely disappointing.

Unable to login to obtain replacement card I've had the same issue before when I was trying to login to obtain online free dive manual. So I was trying to update my sons junior open water card to an adult. Login and find his record confirm it's him. It then takes me to another login screen. I enter the usual login details and it says invalid username and password. I even try the forgot password option and change it to another and then try and login again and it still does it! Terrible service