Gemma
GBLiterally no customer service if you have a bad experience We had an awful experience with a dive centre and reported to PADI QA process. PADI couldn’t have been any less interested. PADI could have at least refunded us for the e-learning that we had paid for in good faith even if they could not force the centre to issue our refund. Instead they have kept our money despite knowing that we couldn’t complete our course. I cannot understand the poor customer service and lack of support when dive centres do not meet basic standards. It really is a case that once they have your money they do not care.
Ahmed Younis
CADear Padi company / team that are… Dear Padi company / team that are responsible for making their website and app, Do better. Provide a more intuitive experience when using your products. Ask your users how they would like to use your tools. Create user flow diagrams to understand the user stories of your customers. Most of all don’t hire a cheap terrible company or person to make your products as it really effects your organization’s image.
Roy Meharg
GBGranadilla Diving Tenerife wow what an… Granadilla Diving Tenerife wow what an instructor Zeke is. I'm 55 getting on a bit haha. I started from a novice now I'm a AOW with navigation, peak buoyancy, deep dive, DPV and drysuit specialities. He's helped me through all of them specially the drysuit which I struggled hard to do and I wanted to give up on but Zekes patience and tuition got me through it.
LouiseSamphier
GBBeginner dive in Mexico with Jorge Myself and my partner done a beginner dive in Mexico at playa del carman at the Playacar resort are instructor was Jorge He was an amazing instructor, explained everything and was amazing on the dive it was just us 3 and he really looked after us, showed us everything he could It was an amazing experience made perfect because of Jorge Definitely would recommend he puts you at ease and was just so lovely
Nidhi Desai
GBWhat era were the PADI elearning… What era were the PADI elearning modules made in? What an incredibly frustrating user experience - 1) the site is outdated and crashes every 2min 2) the videos play and then reload continuously. It already takes 12-15 hours to finish the modules but because the videos keep buffering/reloading its adding an extra 2-3 hrs to my work. Unclear why I paid extra $$$ for this piece of crap.