Jerry Morrison
GBX7 pro scooter. Although the scooter didn’t work for my situation, customer service (Frankie) was very helpful and allowed me to return it. Unfortunately my commute to work starts out with a very long hill and the scooter struggled to gain much speed. I imagine if I had a level area to gain speed before hitting the hill it would have done much better. I will be looking for a dual motor scooter to conquer that hill. I would buy from them again. They do care about customer satisfaction.
Charles c Matteson
GBGreat service next day delivery Great service next day delivery! I ordered and I received my scooter less than 24 hours later. The scooter it’s self is amazing, the build quality is brilliant and it climbs hills with ease. The power delivery is quick and you reach top speed quickly and smoothly.I would definitely recommend this scooter it is so much better than other scooters by far.
Kevin
GBJane is very responsive and… Jane is very responsive and knowledgeable. She helped me twice, one for battery and one for tire, each time she can identify the problem promptly and correctly, and provided an easy solution. Best service!
Richard M.
GBBuying an electric scooter from… Buying an electric scooter from Turboant was a wise decision. The first shipment was smooth, and I'm enjoying my rides.
Ashley Gitau
GBExceptional Customer Service TurboAnt’s customer service is one that I have been very pleased with. A few weeks ago, my M10 scooter underwent several malfunctions from refusing to turn off to not charging properly. When I contacted the customer support team, I was met with a swift response and consistent follow-up. Even when I had called the customer service line and wasn’t able to get ahold of somebody, I received follow-up calls and emails to ensure my issue was solved. The technical team also did an above & beyond job by diagnosing my issue once I had sent photos & videos of what was going on. I appreciated receiving exceptional help even though some parts of my scooter were out of warranty. Overall from the customer service line to the technical team, it was a 10/10 experience. Thank you TurboAnt!!