purchasing a ebike I purchased a e-bike that said it got delivered and received. But it got delivered to Barcelona not to Hawai’i. I spoke with a UPS supervisor as well, and she had told me they sent it back to the original place it came from. Spent over $1,000. One of the customer service agents had said that they would be able to send a shipping label either the same day or the next day for a new tracking on a different mail carrier, but I didn’t get anything, so I decided to try and cancel it, but I get no response from anyone after trying to cancel it. So I am still waiting on a response from the company. I am getting these automated how was your delivery, but I haven’t even received it. It has been 3 days since I got a delivered email and I’m still trying to get my money back.

Prompt and reliable service Reliable and prompt delivery every time. It's refreshing to find an online store that you can trust. Five stars for their excellent service!

MOVESEA stole my money MOVESEA stole my money I ordered a Blue3 Nemo mini in July 23, after 2 month I asked to get my money back, after I didn't get any new information. then I was promised that it should be sent in a month, after that I requested to get a normal Nomad or money back, but was promised to get it in November. Now they not answer my mail and my 2000 eur is stolen. like others say this is a scam company so beware, Or Movesea, show that you trying to get me a solution.

Avoid unless you like a gamble Avoid great if they have what you order in stock if not getting your money back requires making a claim on your credit card or going to small claims court even if they send you an email telling you they are refunding. They never send the money and even have the cheek to challenge the credit card claim.

Excellent service Ordered a SUP board and was delighted with the whole process. The SUP board arrived in perfect condition, and I'm really impressed with its quality. The customer service was excellent, and the delivery was prompt. I would definitely shop again on this web site.