Stole my return I returned skates 2 months ago after paying their return ship fee by invoice and they have not provided my refund AND will not respond to me or the better business bureau. I confirmed the skates were returned per package tracking. They were not worn and were received within the return period.

This company is a scam This company is a scam! I ordered skates two months ago and still have not received. They emailed me one time and said and I quote “oops, so sorry hun looks like your package got lost in transit, this happens all the time, I’ll ship you another one today”. I emailed them back and asked for the tracking number no response. I emailed them back telling them I support them I just need my tracking number, they still didn’t respond. I filed a claim with PayPal and got my money back. PayPal said they didn’t respond to them either. What a waste.

They listened to customer feedback and… They listened to customer feedback and brought sold out skates back in stock! Customer service was always quick to respond and thorough. I'm thrilled to have the exact color combination skates that I wanted and they're comfy too. Good quality.

I absolutely love my skates!!! I absolutely love my skates!!! They are so comfortable and soooooo cute❤️❤️❤️❤️❤️ Ordering my sister a pair for her birthday cause she loved mine so much. Super fast delivery was here in 3 days with regular shipping 🤗 Love, Love, Love them…trying to figure out what color to order next!

Skates are good. Shipping took a while. Customer service needs so improvement. The skates fit great and seem comfy (though the break feels a little too short or like it is too high up, we'll see how that goes when I use them). HOWEVER, they took over 2 weeks to ship (unlike what it is stated in their FAQ section). They took some time to answer my emails (in fact what got a response what the 'contact us' form on their website). I was informed that I purchased a pre-sale item in response after repeated inquiries, thus the delay, but that was not informed to me in the description of the item at the time of making the purchase nor on the confirmation emails. Despite late, they arrived in good condition (the box was pretty banged up though) and in the color and sizing I had ordered them.