Great Customer Service and Products This ended up being an all around good experience. After a week I reached out because my order only showed that a label was created and no other updates. They got back to me within an hour and said that it usually means the order has been lost by FedEx. The promptly sent out a whole new order and I received it within a few days.

Will purchase again. The skates are wonderful and have excellent padding and wheels. Bought the royal red and the red is amazing, exactly as pictured. It did take some time to receive the skates from purchase date (website did not say they would be a pre-order), took about a month but sent an email and received a prompt response from their team on what was going on so I do appreciate that. Well worth the wait for the quality and will purchase a different color in the future.

This company is a scam This company is a scam! I ordered skates two months ago and still have not received. They emailed me one time and said and I quote “oops, so sorry hun looks like your package got lost in transit, this happens all the time, I’ll ship you another one today”. I emailed them back and asked for the tracking number no response. I emailed them back telling them I support them I just need my tracking number, they still didn’t respond. I filed a claim with PayPal and got my money back. PayPal said they didn’t respond to them either. What a waste.

Never shipped my skates Never shipped my skates. Never responded to emails. I finally just canceled my payment through PayPal. I don’t recommend this site at all. I think it’s a giant scam.

Stole my return I returned skates 2 months ago after paying their return ship fee by invoice and they have not provided my refund AND will not respond to me or the better business bureau. I confirmed the skates were returned per package tracking. They were not worn and were received within the return period.