Ashley Michelle
GBCustomer service I haven’t received my skates yet but the customer service alone has been amazing. The response time and kindness shown has been so comforting knowing I’m being taken care of!
saundra
GBGreat everything! The skates and accessories were a great price, came within the week of ordering, even with the hurricane happening in that area, and they were way more comfy than any other skate i have ever worn. Perfect fit, extra cushioning where it needs to be and so smooth to ride. Worst thing is trying to choose which color style i wanted the most.
Heather
GBWorst customer service ever I have no idea how these people who wrote positive reviews got a response from customer service. I’ve emailed multiple times. I’m sent DMs on their social media. I’ve filled out the form on the website. Crickets. No response. My order was wrong. They sent a defective product. There is no way to contact them to get it corrected. This is the worst customer service I’ve ever experienced. I’ll never order from Foxy again.
myopine
GBStole my return I returned skates 2 months ago after paying their return ship fee by invoice and they have not provided my refund AND will not respond to me or the better business bureau. I confirmed the skates were returned per package tracking. They were not worn and were received within the return period.
Frances Sabahive
GBNever shipped my skates Never shipped my skates. Never responded to emails. I finally just canceled my payment through PayPal. I don’t recommend this site at all. I think it’s a giant scam.