I was excited for my purchase to… I was excited for my purchase to arrive. It has arrived but I am missing two items that we're ordered. When I made the purchase I was given a 2-5 day window to receive however it took longer than that. I do want to purchase another pair but do not want to have issues again like this current order.

Customer service I haven’t received my skates yet but the customer service alone has been amazing. The response time and kindness shown has been so comforting knowing I’m being taken care of!

Satisfied Customer Satisfied customer, Foxy Skates got my skates to me really fast. I was missing some laces but they sent those within days to me with the bag that was out of stock, which they notified me right away when they had them again good thing cause they had special on them. Customer service was awesome they answered and accomplished my order with no problems or delays. Thank you

Worst customer service ever I have no idea how these people who wrote positive reviews got a response from customer service. I’ve emailed multiple times. I’m sent DMs on their social media. I’ve filled out the form on the website. Crickets. No response. My order was wrong. They sent a defective product. There is no way to contact them to get it corrected. This is the worst customer service I’ve ever experienced. I’ll never order from Foxy again.

Stole my return I returned skates 2 months ago after paying their return ship fee by invoice and they have not provided my refund AND will not respond to me or the better business bureau. I confirmed the skates were returned per package tracking. They were not worn and were received within the return period.