saundra
GBGreat everything! The skates and accessories were a great price, came within the week of ordering, even with the hurricane happening in that area, and they were way more comfy than any other skate i have ever worn. Perfect fit, extra cushioning where it needs to be and so smooth to ride. Worst thing is trying to choose which color style i wanted the most.
Ingrid
GBThey listened to customer feedback and… They listened to customer feedback and brought sold out skates back in stock! Customer service was always quick to respond and thorough. I'm thrilled to have the exact color combination skates that I wanted and they're comfy too. Good quality.
Janeida Griffin
GBThis company is a scam This company is a scam! I ordered skates two months ago and still have not received. They emailed me one time and said and I quote “oops, so sorry hun looks like your package got lost in transit, this happens all the time, I’ll ship you another one today”. I emailed them back and asked for the tracking number no response. I emailed them back telling them I support them I just need my tracking number, they still didn’t respond. I filed a claim with PayPal and got my money back. PayPal said they didn’t respond to them either. What a waste.
Heather
GBWorst customer service ever I have no idea how these people who wrote positive reviews got a response from customer service. I’ve emailed multiple times. I’m sent DMs on their social media. I’ve filled out the form on the website. Crickets. No response. My order was wrong. They sent a defective product. There is no way to contact them to get it corrected. This is the worst customer service I’ve ever experienced. I’ll never order from Foxy again.
Ashley Michelle
GBCustomer service I haven’t received my skates yet but the customer service alone has been amazing. The response time and kindness shown has been so comforting knowing I’m being taken care of!