Regardless of the issues customer service has been amazing I was unfortunately sent the wrong color/style skates and had noticed that one of the trucks was loose on the right foot. I contacted the company and they immediately sent me a printable prepaid shipping return label. I just shipped them back yesterday and I'm currently awaiting the correct style that I ordered originally. So far contact with customer service has been amazing, and I'm eagerly awaiting my new skates from Fox Skates. I will update my review once I receive them! 😁

Satisfied Customer Satisfied customer, Foxy Skates got my skates to me really fast. I was missing some laces but they sent those within days to me with the bag that was out of stock, which they notified me right away when they had them again good thing cause they had special on them. Customer service was awesome they answered and accomplished my order with no problems or delays. Thank you

Worst customer service ever I have no idea how these people who wrote positive reviews got a response from customer service. I’ve emailed multiple times. I’m sent DMs on their social media. I’ve filled out the form on the website. Crickets. No response. My order was wrong. They sent a defective product. There is no way to contact them to get it corrected. This is the worst customer service I’ve ever experienced. I’ll never order from Foxy again.

I absolutely love my skates!!! I absolutely love my skates!!! They are so comfortable and soooooo cute❤️❤️❤️❤️❤️ Ordering my sister a pair for her birthday cause she loved mine so much. Super fast delivery was here in 3 days with regular shipping 🤗 Love, Love, Love them…trying to figure out what color to order next!

They listened to customer feedback and… They listened to customer feedback and brought sold out skates back in stock! Customer service was always quick to respond and thorough. I'm thrilled to have the exact color combination skates that I wanted and they're comfy too. Good quality.