Stole my return I returned skates 2 months ago after paying their return ship fee by invoice and they have not provided my refund AND will not respond to me or the better business bureau. I confirmed the skates were returned per package tracking. They were not worn and were received within the return period.

Skates are good. Shipping took a while. Customer service needs so improvement. The skates fit great and seem comfy (though the break feels a little too short or like it is too high up, we'll see how that goes when I use them). HOWEVER, they took over 2 weeks to ship (unlike what it is stated in their FAQ section). They took some time to answer my emails (in fact what got a response what the 'contact us' form on their website). I was informed that I purchased a pre-sale item in response after repeated inquiries, thus the delay, but that was not informed to me in the description of the item at the time of making the purchase nor on the confirmation emails. Despite late, they arrived in good condition (the box was pretty banged up though) and in the color and sizing I had ordered them.

Great Customer Service I ordered the wrong size on accident and reached out to customer service as soon as I noticed. They were SUPER nice and helpful! They made sure I was sent the right size and were so kind about my mistake. The skates fit perfectly and they’re absolutely beautiful! I can’t wait to start learning a few tricks now that I have skates that aren’t so old the ball bearings are falling out 😂

Satisfied Customer Satisfied customer, Foxy Skates got my skates to me really fast. I was missing some laces but they sent those within days to me with the bag that was out of stock, which they notified me right away when they had them again good thing cause they had special on them. Customer service was awesome they answered and accomplished my order with no problems or delays. Thank you

I absolutely love my skates!!! I absolutely love my skates!!! They are so comfortable and soooooo cute❤️❤️❤️❤️❤️ Ordering my sister a pair for her birthday cause she loved mine so much. Super fast delivery was here in 3 days with regular shipping 🤗 Love, Love, Love them…trying to figure out what color to order next!