Stole my return I returned skates 2 months ago after paying their return ship fee by invoice and they have not provided my refund AND will not respond to me or the better business bureau. I confirmed the skates were returned per package tracking. They were not worn and were received within the return period.

Skates are good. Shipping took a while. Customer service needs so improvement. The skates fit great and seem comfy (though the break feels a little too short or like it is too high up, we'll see how that goes when I use them). HOWEVER, they took over 2 weeks to ship (unlike what it is stated in their FAQ section). They took some time to answer my emails (in fact what got a response what the 'contact us' form on their website). I was informed that I purchased a pre-sale item in response after repeated inquiries, thus the delay, but that was not informed to me in the description of the item at the time of making the purchase nor on the confirmation emails. Despite late, they arrived in good condition (the box was pretty banged up though) and in the color and sizing I had ordered them.

Great everything! The skates and accessories were a great price, came within the week of ordering, even with the hurricane happening in that area, and they were way more comfy than any other skate i have ever worn. Perfect fit, extra cushioning where it needs to be and so smooth to ride. Worst thing is trying to choose which color style i wanted the most.

Super cute and comfy! The skates are gorgeous and ride effortlessly. The online photos don't do them justice. The color is SO vibrant! They'll need "breaking in" like any other new shoe would, but they seem comfortable on my feet and fit well. My only complaint is I ordered during a free skate strap giveaway and didn't recieve my strap with my order.

Never shipped my skates Never shipped my skates. Never responded to emails. I finally just canceled my payment through PayPal. I don’t recommend this site at all. I think it’s a giant scam.