Do Foxy Skates have a No Contact Customer Policy? This is 2024 and Foxy Skates’ customer service is compare to the dark ages. January 31st Foxy received my order and money. February 10th found out skates was on back order until March 22nd. February 11th Foxy gave me the option to pick another style. March 4th still HAVE NOT received tracking info and I have contacted Foxy over 8 times including FaceBook messenger. No response. Do not do business with this company. It’s not worth the headache.

Great Customer Service I ordered the wrong size on accident and reached out to customer service as soon as I noticed. They were SUPER nice and helpful! They made sure I was sent the right size and were so kind about my mistake. The skates fit perfectly and they’re absolutely beautiful! I can’t wait to start learning a few tricks now that I have skates that aren’t so old the ball bearings are falling out 😂

They listened to customer feedback and… They listened to customer feedback and brought sold out skates back in stock! Customer service was always quick to respond and thorough. I'm thrilled to have the exact color combination skates that I wanted and they're comfy too. Good quality.

This company is a scam This company is a scam! I ordered skates two months ago and still have not received. They emailed me one time and said and I quote “oops, so sorry hun looks like your package got lost in transit, this happens all the time, I’ll ship you another one today”. I emailed them back and asked for the tracking number no response. I emailed them back telling them I support them I just need my tracking number, they still didn’t respond. I filed a claim with PayPal and got my money back. PayPal said they didn’t respond to them either. What a waste.

Never shipped my skates Never shipped my skates. Never responded to emails. I finally just canceled my payment through PayPal. I don’t recommend this site at all. I think it’s a giant scam.