I ordered 12 items July 31 2023. I ordered 12 items July 31 2023.. It is now September 20th and Nothing has shipped. I have emailed support 16 times and they no longer answer the phones and the automated message says to email support. They must be getting ready to file Chapter 11 since they are not shipping anyones items and they have not responded to anyones emails in months. Go read the reviews on their BBB page. People are furious that they have spent thousands over the past 3-5 months and not a single person has received their purchased items. Since their customer support does not respond, you can not cancel your order OR your membership and you can not get a refund. Everyone needs to report them and file claims on the BBB website.

No customer service/ No contact I've had a BDU Membership for about 5 years have ordered from them a bunch the past few orders have been slower and slower with 3 of them being canceled after 4 months and 2 never shipped to FFL refunded because of the ATF. I decided to give them one last shot after their Bankruptcy, everything was in stock. It's been a month with no update, called and left several voicemails and several emails. Funny I canceled my membership by email but they won't tell me anything about my order or how to get a refund, go figure. Will never do business with again. They will likely file another BK soon and close doors for good

Not the business it used to be. They charged me $99.00 for an annual membership and billed me an additional $49.00 bi annual payment. I placed two orders, both "in stock", one rifle scope and an EOTECH holographic sight. After numerous email attempts to communicate with them I finally gave up and had my CC company reverse the charges. I have purchased many items from BDU over the past few years, I don't know what has happened to them? What blows my mind is that I am still getting promotional emails from them. Word needs to get out, avoid, delete take your business somewhere it will be appreciated

It has been almost 4 months and I have… It has been almost 4 months and I have not received my items. Customer service is nice but they just say the same thing every time I call…. the warehouse is backed up on orders. I can understand being backed up, but this is excessive and not worth it.

i ordered back in November of 2023 and… i ordered back in November of 2023 and is currently March of 2024 still no update on my items i bought tried contacting them about my order and still nothing they took $500 from me and can't get ahold of anyone. I don't understand how they still have a website that is current and say products are still in stock. Guess i should of read reviews before ordering.