Still no shipment after 5 months I ordered in May 2023 and have attempted to contact BDU at least a dozen times via phone, online contact form, and email, and I have received zero responses regarding my order, which still has not shipped, and order status still says "pending shipment." However, they have emailed me a few times asking me to update my credit card info for my monthly membership.

I ordered 12 items July 31 2023. I ordered 12 items July 31 2023.. It is now September 20th and Nothing has shipped. I have emailed support 16 times and they no longer answer the phones and the automated message says to email support. They must be getting ready to file Chapter 11 since they are not shipping anyones items and they have not responded to anyones emails in months. Go read the reviews on their BBB page. People are furious that they have spent thousands over the past 3-5 months and not a single person has received their purchased items. Since their customer support does not respond, you can not cancel your order OR your membership and you can not get a refund. Everyone needs to report them and file claims on the BBB website.

i give them a 0 for a review i give them a 0 for a review. i ordered back in Feb 2023 and after a month i called them up because i still never received my products and they took the money from my bank account with no problem, the guy i talked to said that it was on back order, when their website said in stock, and that they just got some in and will be filling my order and sending it out. well now that it is Oct 2023 i still haven't received anything and no one will answer the phones or answer my emails nothing. this company is a fraud. i just want my money back and order from a real company that will send me what i order. do not order from this place.

I was just about to order a nightdress… I was just about to order a nightdress and gown from this company Big Daddy but decided to read the reviews first THANK YOU TRUST PILOT you have just saved me a lot of bother. I would advise other customers who have been scammed to get in touch with your bank to see if they can get your money back for you.

They stole thousands from me They stole thousands of dollars from me and are now ghosting me. I ordered NVG from them in October hoping to have them to give for Christmas. By May I still did not have them. I canceled the order then, which they promised to give me a full refund for in 5-10 days and have still not received it months later. I’ve called three times about it now and they promised to call back each time which has never happened. Will not be ordering from them again. Not worth the hassle. After they responded to my google review I reached out AGAIN and still have not heard anything. It has now been 9 months since I originally ordered and 3 months since they promised to refund me.