They stole thousands from me They stole thousands of dollars from me and are now ghosting me. I ordered NVG from them in October hoping to have them to give for Christmas. By May I still did not have them. I canceled the order then, which they promised to give me a full refund for in 5-10 days and have still not received it months later. I’ve called three times about it now and they promised to call back each time which has never happened. Will not be ordering from them again. Not worth the hassle. After they responded to my google review I reached out AGAIN and still have not heard anything. It has now been 9 months since I originally ordered and 3 months since they promised to refund me.

Actual rating should be ZERO stars Actual rating should be ZERO stars. I canceled an order month ago and still no refund. I have emailed them many times, emailed the support email many times, sent a snail mail letter, and left many messages, but have had no response. DO NOT WASTE YOUR TIME AND MONEY ON A MEMBERSHIP!

Rude CS Rude CS, incompetent CS, excessive wait times, terrible website etc. Why pay for a membership to get "member prices" when they treat you like crap? They also can't be bothered to actually make any of the listings accurate. 0/10

Terrible Customer Service I ordered a firearm from them back in August. After about 2 weeks I hadn't heard anything about the gun so I reached out. I was replied to with a simple "Its a ship to store and you'll get a tracking number when it ships" When I asked about that they didn't reply further. After a month of waiting, I called their customer service and was told the gun hadn't even gotten to them yet. Only then was I informed about their ship-to-store firearms and that they take longer and then I had to wait another 15 days before my gun shipped to my FFL. Basically, they have NO customer service at all. If you want a reply to your question you have to call and wait on hold. I won't be ordering anything from them again. Their deals arent even very good, go to Optics planet instead.

i ordered back in November of 2023 and… i ordered back in November of 2023 and is currently March of 2024 still no update on my items i bought tried contacting them about my order and still nothing they took $500 from me and can't get ahold of anyone. I don't understand how they still have a website that is current and say products are still in stock. Guess i should of read reviews before ordering.