Rude CS Rude CS, incompetent CS, excessive wait times, terrible website etc. Why pay for a membership to get "member prices" when they treat you like crap? They also can't be bothered to actually make any of the listings accurate. 0/10

Ordered $700 worth of items from them… Ordered $700 worth of items from them in Mid October. Money came out of my bank account immediately but It's the middle of December now And nothing has shipped yet. I have called 3 times and spoke w/ Lexi and was told the same thing "their warehouse is behind on orders" Any savings I might have gotten with them has been erased by their stupid membership fee. As soon as I post this I am calling and canceling the order and I'm gonna tell them they should reimburse the membership fees taken out as well.

I have been a repeat customer for many… I have been a repeat customer for many years. Very disappointed that I am still waiting for my order from October and it's December. I have called multiple times and get a canned response, same every time. The items are in stock and they are only waiting for the warehouse workers to ship it! Multiple unanswered emails. Buyer beware!

Terrible Customer Service I ordered a firearm from them back in August. After about 2 weeks I hadn't heard anything about the gun so I reached out. I was replied to with a simple "Its a ship to store and you'll get a tracking number when it ships" When I asked about that they didn't reply further. After a month of waiting, I called their customer service and was told the gun hadn't even gotten to them yet. Only then was I informed about their ship-to-store firearms and that they take longer and then I had to wait another 15 days before my gun shipped to my FFL. Basically, they have NO customer service at all. If you want a reply to your question you have to call and wait on hold. I won't be ordering anything from them again. Their deals arent even very good, go to Optics planet instead.

What is the point? First and foremost their prices aren't even very good. What is the point of paying a fee if their prices are just average!?!? And worse, their customer service and order fulfillment are terrible! It takes them 1-2 weeks to ship orders. This is the only company I've dealt with in years that can't ship order in 48 hours. Just terrible.