User friendly parts ordering system Easy to pick out correct part from online parts list/diagram. Order was shipped promptly. Correct part rec'd...bike back in business once again.

While I wasn't able to find a video… While I wasn't able to find a video specifically related to changing the Running Belt on the Sole F63 treadmill, I did find one that was fairly similar. I was able to remove to very old belt and replace it with the new one w/o any issues. It tested out great, and I am off and running (actually walking) again.

Excellent price on parts that are hard to find! Excellent price on the hard-to-find elliptical parts I needed. Really appreciated the upfront honesty about the unknown timeline for obtaining the parts, and the choice to end my order right away if desired. Really REALLY appreciated it when I stuck with the order and the parts came soon after -- these guys are AWESOME!

Great Customer Service I had to cancel an order and the staff even called me back in answer to my weekend voice mail and email messages. It handled very professionally.

Ordered product without issues and… Ordered product without issues and received fairly quickly. However didn’t have all needed parts in stock and unable to Back order.