DJ
GBGreat Service, Competitively Priced Parts I found the parts I needed to fix my elliptical. Prices were cheaper than the manufacturer's suggested parts outlet and shipping was much cheaper. I had a question on a few of the parts and the customer service was very responsive. I am up and running again and don't have to throw away another piece of fitness equipment.
KATHLEEN
GBGot a call back in less than 10 minutes I left a voicemail and described the part I required. Got a call back from Chris in less than 10 minutes even though the Gold's Gym 290C cycle seat is not available nor can any other bike seat be altered to fit the necessary mounting configuration. I greatly appreciated his quick call back and suggestions for a workaround. Chris puts the 'care' in customer care!
Paul
GBFrom the website great experience From the website, I was able to quickly identify what we needed. We received our order quickly. The parts we ordered fit our machine and I was able to quickly replace the old worn out parts. We will definitely do business with this company again.
Logan Wiseman
GBTop Tier Web Store/Support Chris in customer support has been awesome with helping me find parts, troubleshoot my old treadmill, and even gave advice when I had trouble putting a new part on the machine. The parts shipped slow, but my treadmill is pretty old so I imagine it took a while to find the parts that I ordered. When I asked for an update, I got an IMMEDIATE reply from an actual person(Chris). Replies with my follow up questions are answered extremely quickly as well, no matter how mundane they seemed to me. Amazon customer support as an entire team could never expect to be better than Fitness Parts Warehouse's speed and support.
Angie Santillan
GBHard to find part I needed a part for my Nordic track, stationary bike that I was having a hard time finding. I contacted fitnessparts warehouse. They found it right away. Chris was so helpful. He sent me a picture of the part to make sure was the right part. It was. I ordered it on the phone with him. I got the part in three days and fit perfectly on my Nordic track stationary bike. I highly recommend fitness parts wsrehouse and will not hesitate to order from them again. Great company!