Marva
GBExcellent customer service Excellent customer service. Been a while since I have experienced that. Went above and beyond what I expected!
Allan Vandenbosch
GBI ordered a replacement part I ordered a replacement part, it came in, but took 10 business days, I feel in 2023 that this is to long to wait for an item
Tig Williams
GBSlow wrong part and bad customer care… Ordered part for my elliptical using their part finder and my model number. Part arrived about a month later. Didn’t fit. They sent me the part number via email of the part they said would fit this time. Had to pay to send back wrong part and then they didn’t refund full amount either(restocking fee). The second part arrived in about 2 weeks. They did respond to the first couple of emails I sent in about 24 hours. The second part did fit but I am pretty sure I entered the model right the first time. There is no discripion of part other than a picture and the descrepracy of the part that didn’t fit was mounting hole that was 1/8 too big
Lisa Mascarena
GBNever received my order -
Anthony
GBBest customer service Best customer service. Received a damaged part and immediately call a call to rectify