Ben Burcham
GBAbove and beyond what was expected Unfortunately they did not have the cable I was looking for because it had been discontinued by the manufacturer, but they did offer a solution to my problem by pointing me to a company where I could have the discontinued cable custom made.
Tig Williams
GBSlow wrong part and bad customer care… Ordered part for my elliptical using their part finder and my model number. Part arrived about a month later. Didn’t fit. They sent me the part number via email of the part they said would fit this time. Had to pay to send back wrong part and then they didn’t refund full amount either(restocking fee). The second part arrived in about 2 weeks. They did respond to the first couple of emails I sent in about 24 hours. The second part did fit but I am pretty sure I entered the model right the first time. There is no discripion of part other than a picture and the descrepracy of the part that didn’t fit was mounting hole that was 1/8 too big
Thomas Palmquist
GBIt took WAY TOO LONG to get !!! It took WAY TOO LONG to get !!! Also, very expensive pedal assembly!!!!!
Anthony
GBBest customer service Best customer service. Received a damaged part and immediately call a call to rectify
Paul
GBFrom the website great experience From the website, I was able to quickly identify what we needed. We received our order quickly. The parts we ordered fit our machine and I was able to quickly replace the old worn out parts. We will definitely do business with this company again.