Not a bad product but service needs HUGE improvement!! Regarding you service, it is subpar. You need to provide better updates on order status. You probably need to higher a lot more people to actually respond to email inquiries in a timely manner and more people so that there is not an endless busy signal on the phone. Regarding the product, I love it but its not the best. Whenever I pickup the dumbbell and set it back down carefully in its tray, often times its very difficult to then change the weight setting. I have to manipulate the dumbbell to ensure its setting just right to turn the two handles. Could use some improvements.

Bad company … I bought an adjustable dumbbell and then ordered another one a couple days later. They sent me something completely different and adjustable barbell. As you will see, if you try to return something neither of their phone numbers work every time I email them. They would send me just a form letter and they would never, ever. Contact me and reply about my issue. I tried so many different ways. They're the worst company I've ever dealt with.

Poor quality and slow shipping. This took over a month to arrive. The picture also shows two dumbbells and I was lead to believe that I was purchasing two dumbbells, not one. That was extremely disappointing. Aside from that bad experience, the weight changing system is also pretty terrible. 7/10 times you want to change the weight it’ll get stuck. Would not purchase again nor support the company.

Misleading Advertising and No Communication I purchased a dumbbell "set". Pictures included a pair of dumbells and the description used the word "set". The order stated it would ship in 10-15 days. I did not receive any shipping notice after 15 days so I emailed and left a voicemail the next day. After no response, I reported it to the credit card company the following day. A day after reporting it, I received the shipping notification, and the package arrived about 5 days later. The price seemed slightly better than other sellers for a pair of dumbbells. The package arrived with only a single dumbbell. Way overpriced for a single unit. I reached back out asking to return the product for a refund. Still no response after a month.

The massager gun works on tight… The massager gun works on tight muscles. My hesitation is the size, tough for me to use by myself, especially reaching around to the back. It also has an uneven motion and all of a sudden it is pounding, literally bouncing up and down. That makes a smooth massage a matter of constantly readjusting.