Not a bad product but service needs HUGE improvement!! Regarding you service, it is subpar. You need to provide better updates on order status. You probably need to higher a lot more people to actually respond to email inquiries in a timely manner and more people so that there is not an endless busy signal on the phone. Regarding the product, I love it but its not the best. Whenever I pickup the dumbbell and set it back down carefully in its tray, often times its very difficult to then change the weight setting. I have to manipulate the dumbbell to ensure its setting just right to turn the two handles. Could use some improvements.

SHAMELESS SCAM Do not ever purchase from them. They shipped me a dysfunctional product that I gave as a Christmas gift. I immediately reached out for a return, they've been missing for months at a time and 8 months later respond saying that I am outside their 30-day return policy and unable to receive a refund. Unbelievable.

Very deceptive Very deceptive. Makes it look like you get a set based on wording in the descriptions, and the fact that the former price was $400 and now it’s cut in half. They also gave us 2 tracking numbers when it shipped so we thought we were getting a set. Both tracking numbers delivered but just 1 item. Tried reaching out to customer service, no response. But they have no problem sending 5 marketing emails a day.

HORRIABLE CUSTOMER SERVICE I ordered dumbbells and canceled the order in less than an hour. I received an email saying they were evaluating my request. I sent several emails for four days, NEVER to receive another response. 5 weeks later, I received the dumbbells. How ridicules. Sent several emails explaining. I googled the business name to find out they have horrible reviews. DO NOT BUY FROM THEM

ordered 1/20/24 ordered 1/20/24, card charged on 1/21/24, letter to company on 1/30/24, 1/31/24 shipped but I have not received it 2/15/24