Reached out to company after filing a… Reached out to company after filing a BBB and a paypal dispute, asking to please send return labels. Emailed them 9 times. They responded after a usual 5+ day, or so much longer, wait with "why do you want to return?" And then being ignored, so items were refused. Buyer beware.

SHAMELESS SCAM Do not ever purchase from them. They shipped me a dysfunctional product that I gave as a Christmas gift. I immediately reached out for a return, they've been missing for months at a time and 8 months later respond saying that I am outside their 30-day return policy and unable to receive a refund. Unbelievable.

Deep Muscle Massager.com is a phony website and company I ordered a dumbbell set and it’s been 5 days and it still hasn’t been shipped and no response to emails and both phone numbers are bogus.I’ve filed a dispute with my credit card company and I fiercely discourage anyone from doing business with this company.

Scam company. The dumbbells they advertise are… The dumbbells they advertise are regularly priced $400, and they show a 50% discount making you believe it’s a set of dumbbells but it’s actually only a single dumbbell they sell for $200. It’s been weeks and nothing came. They never respond when I try to cancel the order. I just called my credit card company and did a charge back. Problem solved. Totally scam company

Bad company … I bought an adjustable dumbbell and then ordered another one a couple days later. They sent me something completely different and adjustable barbell. As you will see, if you try to return something neither of their phone numbers work every time I email them. They would send me just a form letter and they would never, ever. Contact me and reply about my issue. I tried so many different ways. They're the worst company I've ever dealt with.