If I could give zero stars I would! If I could give zero stars I would! This company is nothing short of a scam! They will deliver when they feel like, usually takes about 1 month! Then they dont send you a packing slip with any returns info so therefore you are unable to return and get a refund. When you email/online chat, no one will get back to you!

Arrived a month late Arrived a month late, could not get the scale to connect to the app. Then stopped working altogether, screen went dead. Have sent countless emails to get support and no answers. I will now call American Express and dispute the charge.

Terrible Customer Service It took over a month to receive my Fit Track. My credit card was charged for the 3 month advanced health program subscription before I even received my fit track and I was supposed to get a 30 day Free Trial of the Advanced Health Program. I have sent numerous emails requesting to return to my fit track since it took to long to receive, I followed the directions on website of how to begin the return process and I am still waiting on Fit track to respond on next step to return product and have yet to get a response from Fit Track. I did finally get a credit for the Advanced Health Program they charged my credit card

Scales are useless unfortunately Scales are useless unfortunately. Inconsistent weight. I contacted customer service who kindly instructed me how to recalibrate the scales which i did, still not right. I have asked to return them and oddly enough, customer service have stopped replying to me. I will be contacting trading standards.

Worst customer experience ever Worst customer experience ever! The purchase was a month late and during the month waiting for the product I tried REPEATEDLY to cancel and after numerous, emails, chats and calls they still sent the product. The last person I spoke with told me to not accept the delivery which is a complete and total joke because that would have required me to stay home for an indefinite amount of time and literally wait for the delivery. It’s also comical because what delivery person rings the doorbell instead of just leaving the package at the door! Horrific customer service and their 1.5 star reviews should be an indication this company is the worst! I still think this company is a total sham and they only respond when you get angry! Btw, I am still waiting for my return label! Just AWFUL!!!!