Help assembling Magnetic Elliptical Bike. I needed help assembling the tension cable of my magnetic elliptical bike that I had just received. Called the help number on the instruction manual. Spoke with a very helpful assistant named Kitty. She reviewed the video that was available and that was not the one I needed. She then looked up alternate assembly instructions and sent me a video that worked. Viewed it and had it assembled in less than five minutes and could continue with the rest of the assembly of the elliptical bike. Was very happy with the customer service.

Great experience!! Amazing experience with Sunny Health and Fitness! I recently purchased a stationary bike and a piece on the bike had broken within 4 months. I contacted them and emailed with Steven, he was so gracious and helpful with the situation! He made the process super fast and easy, awesome customer service! Thank you for being amazing!!

Great Customer Service The bike we purchased is wonderful. When we received it the seat was torn. We contacted customer service and they immediately sent us a new seat.

Easy to assemble, great to use I'm 5 feet tall, 65 and female but put my step trainer together easily and quickly by myself! I broke both my ankles and one fibular a year ago and needed a smooth exerciser to strengthen my ankles and for cardio exercise. The stepper is just the thing and shows all the details you need throughout your workout. I highly recommend this exerciser

Kitty was very helpful in guiding us in… Kitty was very helpful in guiding us in searching for the right incumbent bike. Love the Sunny bike.