NC
GBGreat experience!! Amazing experience with Sunny Health and Fitness! I recently purchased a stationary bike and a piece on the bike had broken within 4 months. I contacted them and emailed with Steven, he was so gracious and helpful with the situation! He made the process super fast and easy, awesome customer service! Thank you for being amazing!!
ronald taylor
GBWonderful customer support Wonderful customer support. My treadmill motor started making a loud grinding noise 8 days before the 6 month warranty expired. Sent an email to Sunny. Stephen responded that same day, asking me to send a short vid to verify my problem. Next morning, he replied, and said a new motor was being sent to me! It arrived 3 days later. Excellent company!!!
Krssi
GBEasy to assemble, great to use I'm 5 feet tall, 65 and female but put my step trainer together easily and quickly by myself! I broke both my ankles and one fibular a year ago and needed a smooth exerciser to strengthen my ankles and for cardio exercise. The stepper is just the thing and shows all the details you need throughout your workout. I highly recommend this exerciser
Jane Ann Davis
GBCarlos Carlos, great help in assisting me with recumbent bike issue and seller on Amazon. I’m still perplexed that the model I received was actually a different model than was ordered once the casing was removed. Can’t get belt back on but I can “free-style peddle” with zero tension. Bummer but Carlos tried his best to help and was very pleasant.
Anna Witowski
GBrecumbrent bike I purchased a recumbrent bike less than 3 years ago. It started to make a loud grinding noise when in use. I reached out to the company and sent videos of the noise it was making.Bottom line I got nowhere. I was told I had to pay for any parts because it's warranty expired. I feel although it was not an expensive bike, I should have gotten more than three years out of it. Was not happy that everything was done by email and could not speak to someone. WOULD NOT RECOMMEND THIS PRODUCT OR COMPANY TO ANYONE!