Kitty was very helpful in guiding us in… Kitty was very helpful in guiding us in searching for the right incumbent bike. Love the Sunny bike.

Non existent customer service. Interested in buying recumbent bike. Emailed 3 times and Facebook Messaged twice - over 3 separate days - haven’t received one reply. Looks like the comments about poor customer service are right, sadly!

Great experience!! Amazing experience with Sunny Health and Fitness! I recently purchased a stationary bike and a piece on the bike had broken within 4 months. I contacted them and emailed with Steven, he was so gracious and helpful with the situation! He made the process super fast and easy, awesome customer service! Thank you for being amazing!!

Excellent Service! I think this is only the second review I’ve ever written, but the outstanding help that I received from the Sunny Fitness Support team, especially Hugo and Carlos, was worthy of a review. Their help was incredible! I have a Sunny Fitness treadmill SF-T4400 Motorized Treadmill, that I purchased a few years back. It’s been such a gift to my health and well being, mentally and physically. I use it 5 days a week and the benefits are huge!! Saw me through the loss of my father, still helps me through the grief. The treadmill began to have electrical issues a few months back, a faulty wire. I live at the coast and items rust easily, I don’t know what the exact cause, regardless, the support that I received to bring it back to life, was over and beyond what I expected! I was walked, (pun intended) through how to change the wires, sent a video on the steps, every aspect that was needed to bring my treadmill back to life was covered! it actually was an easy fix! I commend Sunny Fitness for hiring such outstanding humans; capable, knowledgable, solution oriented, as well as kind, compassionate and patient as I sorted through what was wrong and how to fix it. Their service was prompt, attention to emails immediate, replacement products timely. Not only is the treadmill up and running, it didn’t end up in a landfill, taking unnecessary space! Success all the way around! They said, "Our #1 priority is helping customers remain happy and healthy!” they proved they do just that. Sunny Fitness equipment will continue to be my go to fitness equipment because of this extraordinary service, my wonderful experience with their support team and overall great treadmill! Thank you Sunny Fitness and Carlos and Hugo!!

Easy to assemble, great to use I'm 5 feet tall, 65 and female but put my step trainer together easily and quickly by myself! I broke both my ankles and one fibular a year ago and needed a smooth exerciser to strengthen my ankles and for cardio exercise. The stepper is just the thing and shows all the details you need throughout your workout. I highly recommend this exerciser