So called subscription Same experience. Purchase on June 8, 2020. Now they debited my creditcard. I e-mailed them and got a quick answer. That I agreed with a subscription (really not, ticked off the box. And why credit it now). The lady said I easily could and that subscription with a reply on that email. I did so. Guess what? I can't get any answers anymore. And a second time this month that they took money. Won't recommend them ever

Penalty box seem to have improved their… Penalty box seem to have improved their customer service and following a refund I'm happy again. The physical product is good and a useful exercise tool. I hope new customers don't unknowingly sign up for the monthly subscription - beware.

Absolutely terrible customer service Absolutely terrible customer service! Paid for 8-day Express shipping, the support answered after a month that it is en route and I should be patient and then after couple of days I have received notification that now it is shipped. Arrived today, 3 months after they took my money!!! And I had to pay extra for customs because it was shipped from China, not the USA. Never recommending to anyone.

We love Penalty box! Penalty box is an amazing fitness program! You can’t not love it 🌟 It works on every part of your body and you feel great afterwards! I’d definitely recommend it for all fitness levels. 💪🏼

100% satisfaction Using the penalty box with the intensive workouts provided was a grind but 100% worth it. Along with maintaining a consistent diet with the help of owner Kris Barr, I was able to lose about 30 pounds while maintaining my muscle mass in only 3 months. Totally worth it if you want results!