Great workout product on the go This review is for the product and my CS experience on two separate occasions. The product is really good quality. I purchased it for specific program and didn’t need the workout videos. I didn’t know that the purchasing the product would include a recurring subscription. CS at that time responded rudely and with much hostility, refusing to refund charges and continuing to charge despite giving a 30-day cancellation notice. On Jan 31, CS reach out to me again and refunded all charges beginning from the date of the cancellation notice. My experience with them was day-and-night better than the last one and was much more pleasant! For those looking for a HIIT product you can take to the park or the gym, I highly recommend this product.

Scam Scam. Order two penalty boxes, only received one. Contacted company to advise, there weren’t interested. Also charged monthly ‘membership’ fee which far outweighs value of product.

Still being charged monthly either… Still being charged monthly either mistakenly or for additional product that I was or have not been made aware of. And despite sending multiple emails I have received no reply as of yet. So be careful concerning "Sales".

Versatile and fun As a personal trainer and group fitness instructor, I love the versatility that penalty boxes offer. I can use them with a wide range of clients. My youth training classes especially love them, and always get excited when we pull them out for class.

Penalty box seem to have improved their… Penalty box seem to have improved their customer service and following a refund I'm happy again. The physical product is good and a useful exercise tool. I hope new customers don't unknowingly sign up for the monthly subscription - beware.