Customer service is spot on! -

Great workout product on the go This review is for the product and my CS experience on two separate occasions. The product is really good quality. I purchased it for specific program and didn’t need the workout videos. I didn’t know that the purchasing the product would include a recurring subscription. CS at that time responded rudely and with much hostility, refusing to refund charges and continuing to charge despite giving a 30-day cancellation notice. On Jan 31, CS reach out to me again and refunded all charges beginning from the date of the cancellation notice. My experience with them was day-and-night better than the last one and was much more pleasant! For those looking for a HIIT product you can take to the park or the gym, I highly recommend this product.

We love Penalty box! Penalty box is an amazing fitness program! You can’t not love it 🌟 It works on every part of your body and you feel great afterwards! I’d definitely recommend it for all fitness levels. 💪🏼

Happy Students happy instructor I am Zumba instructor for more than 10 years, and I feel I need more than that, so I ordered Penaltybox for my students 2 years ago, I also added steps when they just came out, it’s a complete workout with the steps! I normally do 15 minutes core and glute workout on the steps!! My classes are getting bigger and bigger!! All my students love the classes and programs! 🤗👍

Still being charged monthly either… Still being charged monthly either mistakenly or for additional product that I was or have not been made aware of. And despite sending multiple emails I have received no reply as of yet. So be careful concerning "Sales".