Customer service is spot on! -

A very dodgy company! A very dodgy company and the product is not worth the hassle! Firstly when the item arrives in the UK you have to pay an additional £16.00 shipping fee for DHL to bring to your address (this is on top of the the shipping fee on payment). You will receive an email from DHL looking for the payment. Secondly after nearly 2 years of buying the product they have taken a £9.00 so called membership fee that they say I signed up for during my purchase. This is total lies as if that had been the case they would have started taking the money out a lot sooner. Luckily for me they hadn't and that I noticed this suspicious debit. You can quite easily make this product yourself, don't waste your money and be scammed!!

Took unauthorized payments I'm a gym owner and the actual product is ok BUT when I bought these for our facility, my payment details were used to pay for a monthly membership subscription which I didn't sign up for or authorize. I only reslized payments were coming out about 5 months later. I couldn't access their website membership area as I had never been sent login details so I had to contact their support team who responded abruptly and without any apology but stopped the payments. That was 9 months ago and then a few weeks back I found another unauthorized charge on my account from Penalty Box training. Support team didn't even respond to my email this time so I had to contact my bank fraud team for a refund and to block these scammers from taking more. Seriously unprofessional company who have little regard for customers. If you have bought any products from them, i suggest you check your bank statements. Safe to say we wont buy from them again.

I am a speed/agility and sports… I am a speed/agility and sports trainer. I currently purchased four Penalty boxes and it was definitely worth it. Allows me to get creative with my workouts I also maximizing space. Perfect for small group training sessions. Material seems sturdy and durable. So far so good

Much much improved experience! Much much improved experience! After being very disappointed by my order never arriving and not getting a response from customer service, PB have now been in touch after I responded to their message on TrustPilot, and now the customer service has been excellent! All the issues have been resolved.