Customer service is spot on! -

We love Penalty box! Penalty box is an amazing fitness program! You can’t not love it 🌟 It works on every part of your body and you feel great afterwards! I’d definitely recommend it for all fitness levels. 💪🏼

CAUTION DO NOT ORDER Absolutely no communication after they took my money and never sent my order. I've tried everything to contact them but of course no answer. I believe this to be a fraudulent company DO NOT BUY ANYTHING. I have tried email as well and no answer. A full year later you respond? I don't believe this to be a legitimate company.

Absolutely terrible customer service Absolutely terrible customer service! Paid for 8-day Express shipping, the support answered after a month that it is en route and I should be patient and then after couple of days I have received notification that now it is shipped. Arrived today, 3 months after they took my money!!! And I had to pay extra for customs because it was shipped from China, not the USA. Never recommending to anyone.

Penalty box has been awesome for me and… Penalty box has been awesome for me and my wife. The workouts they provide added such a help in the results we got! We actually even met the owner Kris and he was such pleasure to have engaged with! Meeting him and knowing more about him made us love our purchase’s even more. Thank you kris and everyone at Penalty Box!!!