Much much improved experience! Much much improved experience! After being very disappointed by my order never arriving and not getting a response from customer service, PB have now been in touch after I responded to their message on TrustPilot, and now the customer service has been excellent! All the issues have been resolved.

Penalty box seem to have improved their… Penalty box seem to have improved their customer service and following a refund I'm happy again. The physical product is good and a useful exercise tool. I hope new customers don't unknowingly sign up for the monthly subscription - beware.

A very dodgy company! A very dodgy company and the product is not worth the hassle! Firstly when the item arrives in the UK you have to pay an additional £16.00 shipping fee for DHL to bring to your address (this is on top of the the shipping fee on payment). You will receive an email from DHL looking for the payment. Secondly after nearly 2 years of buying the product they have taken a £9.00 so called membership fee that they say I signed up for during my purchase. This is total lies as if that had been the case they would have started taking the money out a lot sooner. Luckily for me they hadn't and that I noticed this suspicious debit. You can quite easily make this product yourself, don't waste your money and be scammed!!

Fast delivery Fast delivery Got my order on time Happy with the great product Love the viarity in exersises of penaltybox great Smile2bfit

Customer service is spot on! -