Customer service is spot on! -

Scam Scam. Order two penalty boxes, only received one. Contacted company to advise, there weren’t interested. Also charged monthly ‘membership’ fee which far outweighs value of product.

Took unauthorized payments I'm a gym owner and the actual product is ok BUT when I bought these for our facility, my payment details were used to pay for a monthly membership subscription which I didn't sign up for or authorize. I only reslized payments were coming out about 5 months later. I couldn't access their website membership area as I had never been sent login details so I had to contact their support team who responded abruptly and without any apology but stopped the payments. That was 9 months ago and then a few weeks back I found another unauthorized charge on my account from Penalty Box training. Support team didn't even respond to my email this time so I had to contact my bank fraud team for a refund and to block these scammers from taking more. Seriously unprofessional company who have little regard for customers. If you have bought any products from them, i suggest you check your bank statements. Safe to say we wont buy from them again.

Great Training Tool Using the penaltybox boxes helps us improve our speed, strength and agility. Our gym incorporates this tool in our stations. We recommend adding it to gyms or home gyms.

Absolutely terrible customer service Absolutely terrible customer service! Paid for 8-day Express shipping, the support answered after a month that it is en route and I should be patient and then after couple of days I have received notification that now it is shipped. Arrived today, 3 months after they took my money!!! And I had to pay extra for customs because it was shipped from China, not the USA. Never recommending to anyone.