Customer service is spot on! -

Still being charged monthly either… Still being charged monthly either mistakenly or for additional product that I was or have not been made aware of. And despite sending multiple emails I have received no reply as of yet. So be careful concerning "Sales".

A very dodgy company! A very dodgy company and the product is not worth the hassle! Firstly when the item arrives in the UK you have to pay an additional £16.00 shipping fee for DHL to bring to your address (this is on top of the the shipping fee on payment). You will receive an email from DHL looking for the payment. Secondly after nearly 2 years of buying the product they have taken a £9.00 so called membership fee that they say I signed up for during my purchase. This is total lies as if that had been the case they would have started taking the money out a lot sooner. Luckily for me they hadn't and that I noticed this suspicious debit. You can quite easily make this product yourself, don't waste your money and be scammed!!

Penalty box seem to have improved their… Penalty box seem to have improved their customer service and following a refund I'm happy again. The physical product is good and a useful exercise tool. I hope new customers don't unknowingly sign up for the monthly subscription - beware.

We love Penalty box! Penalty box is an amazing fitness program! You can’t not love it 🌟 It works on every part of your body and you feel great afterwards! I’d definitely recommend it for all fitness levels. 💪🏼