Much much improved experience! Much much improved experience! After being very disappointed by my order never arriving and not getting a response from customer service, PB have now been in touch after I responded to their message on TrustPilot, and now the customer service has been excellent! All the issues have been resolved.

So called subscription Same experience. Purchase on June 8, 2020. Now they debited my creditcard. I e-mailed them and got a quick answer. That I agreed with a subscription (really not, ticked off the box. And why credit it now). The lady said I easily could and that subscription with a reply on that email. I did so. Guess what? I can't get any answers anymore. And a second time this month that they took money. Won't recommend them ever

Great Training Tool Using the penaltybox boxes helps us improve our speed, strength and agility. Our gym incorporates this tool in our stations. We recommend adding it to gyms or home gyms.

Penalty box has been awesome for me and… Penalty box has been awesome for me and my wife. The workouts they provide added such a help in the results we got! We actually even met the owner Kris and he was such pleasure to have engaged with! Meeting him and knowing more about him made us love our purchase’s even more. Thank you kris and everyone at Penalty Box!!!

Great workout product on the go This review is for the product and my CS experience on two separate occasions. The product is really good quality. I purchased it for specific program and didn’t need the workout videos. I didn’t know that the purchasing the product would include a recurring subscription. CS at that time responded rudely and with much hostility, refusing to refund charges and continuing to charge despite giving a 30-day cancellation notice. On Jan 31, CS reach out to me again and refunded all charges beginning from the date of the cancellation notice. My experience with them was day-and-night better than the last one and was much more pleasant! For those looking for a HIIT product you can take to the park or the gym, I highly recommend this product.