Buyer Beware Company does not ship on time. Ordered adjustable dumbbells with stated shipment time of 2-4 weeks. After 6 weeks no shipment and no communication. Had to file dispute with credit card company. BWSS likewise did not respond to dispute. Company also removes all negative reviews from their website. Ordered same adjustable dumbbell set from competitor and received in one week.

BWSS had the best price on the items I… BWSS had the best price on the items I ordered. Given the shipping difficulties due to Covid-19, and vaccine distribution, I knew the timeliness of delivery would be delayed. BWSS always kept me updated on status of my items, so I didn’t have to initiate any contacts with them. Their updates were much appreciated. I didn’t feel like I was ignored like I experienced with other companies.

Great customer service. I received the adjustable dumbbells several months ago and have used it regularly. I had an issue with one of the dumbbells where the plastic piece that holds the weight broke off. This happened twice, several months apart. I emailed customer service both times and Kira responded very quickly and replaced the equipment with no issues. I appreciated very quick response and how effectively Kira solved my issues. Thank you!

Bulls**t Company! I purchased adjustable weights and the handle broke and the weights fell off when using. I contacted customer service a month ago- it’s all a lie. Fake emails- passing off to fake names of employees pretending to help.They are a s**t company- who gave run around and back and forth emails as they accepted orders and money for products: they don’t stand behind the quality of any of it and have proven they don’t give a s**t about the customer! No wonder they had 70percent off sale they are closing up shop and not seeing through their commitments as a company! Crap business! Crap customer service that doesn’t exist!

Buyer Beware Buyer Beware - my dumbbells broke within 3 months of receiving and the company won’t stand behind their product. Save your money and buy from a reputable company. Btw - this is my second time posting because the company deleted my prior post. They delete bad reviews off of their page.