How could the review average to 3.5… How could the review average to 3.5 stars? Although I received my order, the dumbells started malfunctioning within a week of using them. Eventually the plates on one end fell off and I cannot get them to stay attached.

Highly Recommended Highly Recommended. I ordered the BWSS Adjustable Dumbbell Mini Set because I was looking for a set of weights that wouldn't take up a lot of space and these fit perfectly. They also were more affordable than other brands of adjustable dumbbells and the company offers an easy way to pay for them. Although deliver was slow due to COVID, I thought it was nice that the CEO/Owner reached out to customers via email. This small touch was enough to ensure I would order again and I ended up ordering an adjustable kettlebell as well.

Terrible Customer Service BWSS's customer support is terrible. The product I ordered came damaged. They acknowledge that this happens a lot, blamed it completly on the shipping company, and said I needed to settle it with them. After that proved to be a dead end, BWSS kept passing me back and forth between two people, Kira and Sarah, who each clearly didn't even bother reading the email thread and offered absolutely no help. They gave me the run around until I just gave up. Their products aren't unique, I suggest ordering from any other company.

Wouldn't order anything again Wouldn't order anything again, 4-6 weeks delivery turned into 11. All I got what excuses blaming the shipping company, not my issue, that's your issue and you should fix it. I got a sports equipment delivery in four days, in December! They've figured out, you should too. Ordered Oct 1st, arrived today, Dec 19th.

Great adjustable dumbbell design I’d been looking for some adjustable dumbbells to add to my garage gym and the BWSS 44lbs set has been the best addition this year - both in space saving and quick adjustment design. They’ve been put to use every time I’m out there lifting. My only regret is not getting the 55lbs set which would have given a larger use range.