I have been looking for an adjustable… I have been looking for an adjustable kettle bell to add a much needed change to my workout routine. The BWSS adjustable 40 lbs kettle bell(KB) was just what I wanted. The locking mechanism on the top of the KB makes adjusting the weight extremely easy between reps and the handle is not awkward and makes exercises like KB swings, windmills, and lifts very. I am very pleased with this purchase and may consider purchasing another one in the near future

Terrible Customer Service BWSS's customer support is terrible. The product I ordered came damaged. They acknowledge that this happens a lot, blamed it completly on the shipping company, and said I needed to settle it with them. After that proved to be a dead end, BWSS kept passing me back and forth between two people, Kira and Sarah, who each clearly didn't even bother reading the email thread and offered absolutely no help. They gave me the run around until I just gave up. Their products aren't unique, I suggest ordering from any other company.

Great adjustable dumbbell design I’d been looking for some adjustable dumbbells to add to my garage gym and the BWSS 44lbs set has been the best addition this year - both in space saving and quick adjustment design. They’ve been put to use every time I’m out there lifting. My only regret is not getting the 55lbs set which would have given a larger use range.

Non-responsive customer care Purchased adjustable dumbbells at the height of Covid lockdown. Took much longer than advertised to arrive (somewhat understandable)....Used the dumbbells for a few months until one broke (a poor design/manufacture). Started a conversation with their customer care who sounded very understanding at first but then went silent and didn't respond to my follow-up emails. Checked their website today and looks like the company is no longer online. I guess they made their money by being opportunistic during Covid and by the looks of it left a lot of people dissatisfied. Perhaps a lesson for the future - trust brands you know?

It’s been 3 months, no tracking number yet I ordered a set of adjustable dumbbells June 3 2021. It is September and I still haven’t gotten a tracking number or anything. I reached out to the company several times through the process and they always say my dumbbells are set to ship in the next week or two, but they never do. I am issuing a chargeback tomorrow.