Mark Gilbert
GBGreat product, but… The product works great, but I spent a week going back and forth with their customer service. They changed the way the pull up assist connects to the pull up bar but didn’t update the instructions or the website description. It would also take a full day for each reply email to come through and the customer service rep didn’t seem to know about the problem I just described. Also, I’d prefer if it wasn’t made in China. The product is good enough quality that I would pay more for one that was made in the US.
customer
AUOverpriced Overpriced. Same products available cheaper fro. Other official resellers. Warranty and money back is a joke unless you live in china or canada.
Ruth Gale
AUNo return policy, be warned. No return policy, be warned. Same product, different websites, different prices, same company, be warned. Slow delivery despite guarantees otherwise, be warned. Product, meh. Just buy some resistance bands. The 'return policy' applies only if the product is not 'on sale', which, of course, all the products conveniently are.
customer
GBExcellent product, does exactly what’s advertised and motivates for more Excellent product. I’ve always wanted to work out with weights but don’t have the time to leave the house to go to the gym. Now I have this kit in my living room I’ve been using it everyday. Noticed my stamina going up and feeling a good pump. Everything you want in a home kit. Don’t hesitate, nows the time to start if you’re reading this. Delivery did take a while from the website but that was down to the courier and when I emailed innstar themselves about it, I was responded to within the day and very genuine responses at that. Good luck in your fitness journey guys
Ryan
GBUnsafe product Unsafe product. Innstar take no responsibility for their product when things go wrong. Shift the blame onto someone else and ignore emails. Horrible company to deal with. Be warned that after slight use over a year the resistance bands will snap.