I think it provided a solid baseline… I think it provided a solid baseline for reference in improving my posture.

Representatives from Fit3D were very… Representatives from Fit3D were very responsive when I contacted about a defective part. They kept in constant communication with me throughout troubleshooting the issue and replacing the part. I'm Happy to say that our scanner is up and running and we're loving it!

I purchased this $11K machine in 2019… I purchased this $11K machine in 2019 and there was NOT a subscription to use it. Not only would they not help me get it fixed when it broke, but NOW that I got it working again they want to charge a criminal $100/mo MINIMUM to use it. I smell law suits from every single business that purchased this junk machine that isn't even accurate. Waste of money. Horrible company. You CANNOT add a fee to use the software AFTER a client has agreed to the high cost of purchasing your product (including the software). For NEW clients, yes... you can inform a potential customer of the cost for the software as a service BEFORE someone purchases your product so they can make an informed decision about whether the cost is worth it.

Buyer Beware For 10K you should have the machine actually work- the owners are forcing machine owners to buy the new operating system in order to have the machine, that has been paid in full, to operate. This really seems like bate and switch. Ive owned the machine for 3 years, one during covid, so no clients. SCAM- look for a different company. Customer service takes 5-7 days to respond to a service ticket request as well. They must be having a lot of issues if they are that swamped. Pass.

There was an issue with the screen and… There was an issue with the screen and it being frozen at times and not being able to see where to check off . to enable me to continue.. after that little glitch was taking care of the staff was excellent and helping me and it was a good experience with the fit 3-D Ramona