Rerunning metrics on a recent scan I recently had a scan at my gym and the metrics didn’t initially show up, so I reached out to Fit3D support and they were able to rerun the scan and populate the metrics so that I have a baseline. The response time to my ticket was fast and resolved quickly!

Very slow customer service Very slow customer service. I bought the scale, then had to pay $600 to activate it...just to start the trouble shooting process. It took almost 2 months of back and forth (via email, even though I politely asked to talk on the phone so we could troubleshoot faster instead of playing email tag) Finally got the scanner working (or so I thought) for a few weeks. They only credited me for 1 month of subscription fees back. We are 3 months in to using it and it stopped working again... and now I am back to the email game for the last 1.5 weeks. For how expensive this scale is, you think they would work with you on what is fair as well as try to get the issue fixed asap (set a call) but sadly they do not. As of right now, I would highly recommend going a different route simply due to the costs and customer service. As a gym owner the last thing you need is to add more things to your list to do... not worth the headache.

Glad I listened Had second thoughts about joining but my wife convinced me it would be helpful to help recover from my recent health problems. I met with Bladimir and immediately felt comfortable the way he presented himself and the knowledge he had when answering the questions I had. He was genuinely concerned and wanted to make sure I understood everything he was telling me. Had a great session with him and looking forward to working with him in the future. I'm confident he will help me accomplish my goals.

I think it provided a solid baseline… I think it provided a solid baseline for reference in improving my posture.

I had a great experience with Patrick I had a great experience with Patrick. He helped me fix technical issues and gave me information that will help us to make sure results are captured successfully for each scan.