Fit 3D

Broadway 425, 94063, Redwood City, United States
image
2.80
Based on 20 Reviews

5

40.00%

4

5.00%

3

0.00%

2

5.00%

1

50.00%
About Fit 3D

Fit3D maintains 3500+ scanners in 74 countries. We provide an easy & accurate way for business owners to prove their programs & scale members revenue. Disclaimer: Since 2021, Fit3D has required Customers to pay a monthly service fee. Similar to your phone, there is a hardware component & a service layer. The cost of these services has increased tremendously over the last 5 years, and we have recently started requiring all customers to pay for services rendered instead of receiving them for free. Many of the reviews here speak to our decision to move to a paid-service model which has become standard for many SAAS companies over the last decade. Please let us know if you have any comments about your current service that we can answer. If you have an active ticket you'd like us to address, please email us at [email protected]. Leaving a review here to get our attention will take longer than simply emailing us for an escalation. Thank you, Patrick General Manager, Fit3D Oct 2023 Historical Service Updates: 9/11/23 - Server Update for all clients improving scan quality for 5% of clients encountering environmental issues under V6.

Tags
Contact Info

You need to Login first to submit your review.

image
Kim
GB

I had a great experience with Patrick I had a great experience with Patrick. He helped me fix technical issues and gave me information that will help us to make sure results are captured successfully for each scan.

image
Jackie O'Keefe
GB

The support team is prompt The support team is prompt, friendly and informative with their responses to my requests.

image
Mia
GB

There was an issue with the screen and… There was an issue with the screen and it being frozen at times and not being able to see where to check off . to enable me to continue.. after that little glitch was taking care of the staff was excellent and helping me and it was a good experience with the fit 3-D Ramona

image
Barry Jacobsz
GB

RIP OFF DONT GO NEAR A FIT3D SCANNER So disappointed that Fit3d have now decided to charge for scans. I'm currently in a lease agreement £300 a month till August, and now having to pay an extra £100 to £250 a month to use the scanner. Currently in dispute with the leasing company that tells me ill still have to pay my lease till August despite the fact that i cant use it. I was going to get rid of the machine anyway, find it very inaccurate especially the body fat percentage readings. Please stay away and would definitely not recommend to anyone.

image
Jessica Tharpe
GB

Rerunning metrics on a recent scan I recently had a scan at my gym and the metrics didn’t initially show up, so I reached out to Fit3D support and they were able to rerun the scan and populate the metrics so that I have a baseline. The response time to my ticket was fast and resolved quickly!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow