Charles Klein
GBI have a KoreHealth 2.0 fitness… I have a KoreHealth 2.0 fitness tracker. I have had it for about two months now. For the last tree days I have not been able to log in to the app! I have emailed customer service twice now and have not received a reply. Very poor customer service!
Matteo Capodaglio
GBNot just for professional athletes I've been introduced to KoreHealth products by Jason Manly, an elite level coach that I know because we both work with professional athletes. As I spend the biggest part of my day at a desk, I often find my lumbar area very contracted. So I've been using the vibrating ball and the foam roller to fight that or sciatic pain. Their use brought great relief. I am thankful for Jason for having introduced me to these devices!
Charles Daley
GBOrdered Korejet pulse(mini blender)… Ordered Korejet pulse(mini blender) Received wrong item a month later. Customer service challenged my complaint as if they had no quality control. After several emails they acknowledged wrong item sent. It's been 3 months since original order. Still never received. Was told item was lost in shipment and was offered a 30% discount and free shipping. Over 90 days item should be at no cost. This company should be out of business soon!
DD
GBWorst Customer Service. I would give them a negative rating if I could I purchased 2 Kore 2.0 and the clasps on both of them fell off several times and were unfortunately lost. I contacted customer service and they said they would be sending replacements. I waited a month and still no replacements. I then resent an email requesting an eta for the replacements. Shortly after I received an email stating that the ticket would be closed because I had not responded. I responded again and received another email from Ruben stating that the issue would be taken care of shortly. I then received another email stating that the ticket would be closed because I had not responded. These people have no clue what customer service is.
WO
GBLACK OF CUSTOMER RESPONSE. Need return instructions for Kore2 Elite tracker Feb 11-2024: In response to your request for the order #, I have provided the order number to you several/multiple times in my attempts (both written and leaving voice messages) to get a response from you. HERE IT IS AGAIN: 2420943005, dated 1-13-2024. My reason for needing to return the watch & bands is this:: I have arthritic fingers and I am unable to use the band; cannot pull or push the clasp, thus cannot put the watch on or off. PLEASE ACKNOWLEDGE THAT YOU HAVE RECEIVED THIS LATEST COMMENT FROM ME. End of comment dated 2-11-24. PREVIOUS COMMENT: Have sent 'the form' requesting return instructions, several times. Have left voice mail, several times, requesting return instructions. No response!! Item was purchased 1-14, so the 30-day refund return period is near. All I want is instructions for returning the item.