I purchased 3 of the Korescale gen 2… I purchased 3 of the Korescale gen 2 scales for Christmas not realizing that they require a subscription of $20 per month for each scale. That is $720 per year!! I requested a return right away (on December 25th) and I got one email with a general response of "I will have a manager get back to you within 24hours" I have sent several more requests - NO response since. I want to return these and get my $300 back. ORDER# 2320761617

Not just for professional athletes I've been introduced to KoreHealth products by Jason Manly, an elite level coach that I know because we both work with professional athletes. As I spend the biggest part of my day at a desk, I often find my lumbar area very contracted. So I've been using the vibrating ball and the foam roller to fight that or sciatic pain. Their use brought great relief. I am thankful for Jason for having introduced me to these devices!

Worst Customer Service. I would give them a negative rating if I could I purchased 2 Kore 2.0 and the clasps on both of them fell off several times and were unfortunately lost. I contacted customer service and they said they would be sending replacements. I waited a month and still no replacements. I then resent an email requesting an eta for the replacements. Shortly after I received an email stating that the ticket would be closed because I had not responded. I responded again and received another email from Ruben stating that the issue would be taken care of shortly. I then received another email stating that the ticket would be closed because I had not responded. These people have no clue what customer service is.

Disappointed in the new "surprise"… Disappointed in the new "surprise" membership fee. The watch is just mediocre. I'll continue to use it to count steps, but $20 a month is unreasonable in my opinion. No thank you. I plan to delete the app. Saves me room on my phone and there's the bonus.

Look at the reviews under their other… Look at the reviews under their other name, KoreHealth.com. A company to be avoided at all costs. Appalling customer service, poor quality product and classic runaround tactics when trying to resolve issues. I’ve been providing my details, including the order number, for the last 2 months without any further contact from you regarding the faulty watch. Perhaps you could give me a phone number to call and talk to someone in your organisation.