Jeanne
GBI purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.
Colin
AUSome Disappointments. Like some others have experienced, my watch flashes on without me activating it. Somewhat of a nuisance during the night. Also, the watch band has to be the most difficult to do up that i have ever experienced. An improved band needs to be looked at. I know another person who bought the watch, and was so annoyed with the difficult band that she ended up giving the watch to her 7 year old granddaughter.
Dubsy
GBVery inaccurate statistics.....? Appears good quality, fits nicely and is comfortable to wear.. however the steps and sleep functions are extremely inaccurate and way off the mark.. I am currently wearing my Samsung watch on one arm and my Kore on the other.. presently my Samsung states I have completed 3104 steps today whilst the Kore states I have completed a massive 6453...!! The sleep stats are also similarly way off..? I am seriously considering sending the Kore back..? Has anyone else had a similar issue.?
Amanda M Sands
GBAnother customer who would give zero… Another customer who would give zero stars. They should be shut down as they don’t have any system in place in relation to customer service and a returns policy. Don’t buy anything from these cowboys/criminals. You will be waving goodbye to money. The worst company I have ever dealt with in half a century. I hope they are sued millions of dollars for incompetence and arrogance. It has taken enormous will power not to use a string of f words in this review.
Fraser, Energy Efficiency mana
GBLook at the reviews under their other… Look at the reviews under their other name, KoreHealth.com. A company to be avoided at all costs. Appalling customer service, poor quality product and classic runaround tactics when trying to resolve issues. I’ve been providing my details, including the order number, for the last 2 months without any further contact from you regarding the faulty watch. Perhaps you could give me a phone number to call and talk to someone in your organisation.