Charles Klein
GBI have a KoreHealth 2.0 fitness… I have a KoreHealth 2.0 fitness tracker. I have had it for about two months now. For the last tree days I have not been able to log in to the app! I have emailed customer service twice now and have not received a reply. Very poor customer service!
Jeanne
GBI purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.
Colin
AUSome Disappointments. Like some others have experienced, my watch flashes on without me activating it. Somewhat of a nuisance during the night. Also, the watch band has to be the most difficult to do up that i have ever experienced. An improved band needs to be looked at. I know another person who bought the watch, and was so annoyed with the difficult band that she ended up giving the watch to her 7 year old granddaughter.
DD
GBWorst Customer Service. I would give them a negative rating if I could I purchased 2 Kore 2.0 and the clasps on both of them fell off several times and were unfortunately lost. I contacted customer service and they said they would be sending replacements. I waited a month and still no replacements. I then resent an email requesting an eta for the replacements. Shortly after I received an email stating that the ticket would be closed because I had not responded. I responded again and received another email from Ruben stating that the issue would be taken care of shortly. I then received another email stating that the ticket would be closed because I had not responded. These people have no clue what customer service is.
Matt Aquino Alfonte
GBAmazing products Amazing products. I train very often and the koresphere is a staple in my routine. It helps me warm up properly to enhance my range of motion before a training session and it helps my muscles relax after a hard training session. Just one example of the great procure this brand has to offer. I highly recommend all of their products to anyone who takes their training seriously and wants to remain pain free.