LACK OF CUSTOMER RESPONSE. Need return instructions for Kore2 Elite tracker Feb 11-2024: In response to your request for the order #, I have provided the order number to you several/multiple times in my attempts (both written and leaving voice messages) to get a response from you. HERE IT IS AGAIN: 2420943005, dated 1-13-2024. My reason for needing to return the watch & bands is this:: I have arthritic fingers and I am unable to use the band; cannot pull or push the clasp, thus cannot put the watch on or off. PLEASE ACKNOWLEDGE THAT YOU HAVE RECEIVED THIS LATEST COMMENT FROM ME. End of comment dated 2-11-24. PREVIOUS COMMENT: Have sent 'the form' requesting return instructions, several times. Have left voice mail, several times, requesting return instructions. No response!! Item was purchased 1-14, so the 30-day refund return period is near. All I want is instructions for returning the item.

Worst Customer Service. I would give them a negative rating if I could I purchased 2 Kore 2.0 and the clasps on both of them fell off several times and were unfortunately lost. I contacted customer service and they said they would be sending replacements. I waited a month and still no replacements. I then resent an email requesting an eta for the replacements. Shortly after I received an email stating that the ticket would be closed because I had not responded. I responded again and received another email from Ruben stating that the issue would be taken care of shortly. I then received another email stating that the ticket would be closed because I had not responded. These people have no clue what customer service is.

Do not buy from this company! I bought 2 scales as Christmas gifts not realizing you need to pay an annual fee to be able to use all the scale features. I have been trying to return the scales since December 26. Nobody will respond to me with information on how to return the scales. I would never recommend buying anything from this company!!!

Disappointed in the new "surprise"… Disappointed in the new "surprise" membership fee. The watch is just mediocre. I'll continue to use it to count steps, but $20 a month is unreasonable in my opinion. No thank you. I plan to delete the app. Saves me room on my phone and there's the bonus.

Amazing products Amazing products. I train very often and the koresphere is a staple in my routine. It helps me warm up properly to enhance my range of motion before a training session and it helps my muscles relax after a hard training session. Just one example of the great procure this brand has to offer. I highly recommend all of their products to anyone who takes their training seriously and wants to remain pain free.