Look at the reviews under their other… Look at the reviews under their other name, KoreHealth.com. A company to be avoided at all costs. Appalling customer service, poor quality product and classic runaround tactics when trying to resolve issues. I’ve been providing my details, including the order number, for the last 2 months without any further contact from you regarding the faulty watch. Perhaps you could give me a phone number to call and talk to someone in your organisation.

Very inaccurate statistics.....? Appears good quality, fits nicely and is comfortable to wear.. however the steps and sleep functions are extremely inaccurate and way off the mark.. I am currently wearing my Samsung watch on one arm and my Kore on the other.. presently my Samsung states I have completed 3104 steps today whilst the Kore states I have completed a massive 6453...!! The sleep stats are also similarly way off..? I am seriously considering sending the Kore back..? Has anyone else had a similar issue.?

LACK OF CUSTOMER RESPONSE. Need return instructions for Kore2 Elite tracker Feb 11-2024: In response to your request for the order #, I have provided the order number to you several/multiple times in my attempts (both written and leaving voice messages) to get a response from you. HERE IT IS AGAIN: 2420943005, dated 1-13-2024. My reason for needing to return the watch & bands is this:: I have arthritic fingers and I am unable to use the band; cannot pull or push the clasp, thus cannot put the watch on or off. PLEASE ACKNOWLEDGE THAT YOU HAVE RECEIVED THIS LATEST COMMENT FROM ME. End of comment dated 2-11-24. PREVIOUS COMMENT: Have sent 'the form' requesting return instructions, several times. Have left voice mail, several times, requesting return instructions. No response!! Item was purchased 1-14, so the 30-day refund return period is near. All I want is instructions for returning the item.

Real problems with this site over 1… Real problems with this site over 1 month ago I ordered and paid for one of their fitness watches despite numerous emails I still do not have it. It is nearly impossible to even get a half sensible response from them when you email requesting a date I could expect it’s delivery. The only reply is they do not have any details when it will be dispatched. This is possibly the worst experience I have ever had and sounds like a company in trouble.

I purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.