Fraser, Energy Efficiency mana
GBLook at the reviews under their other… Look at the reviews under their other name, KoreHealth.com. A company to be avoided at all costs. Appalling customer service, poor quality product and classic runaround tactics when trying to resolve issues. I’ve been providing my details, including the order number, for the last 2 months without any further contact from you regarding the faulty watch. Perhaps you could give me a phone number to call and talk to someone in your organisation.
Matteo Capodaglio
GBNot just for professional athletes I've been introduced to KoreHealth products by Jason Manly, an elite level coach that I know because we both work with professional athletes. As I spend the biggest part of my day at a desk, I often find my lumbar area very contracted. So I've been using the vibrating ball and the foam roller to fight that or sciatic pain. Their use brought great relief. I am thankful for Jason for having introduced me to these devices!
Jeanne
GBI purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.
Kevin Ng
GBPerformance & Recovery I was fortunate enough to work with Korehealth and help collaborate a Workout Wednesday with them! Super easy to get along with the photographer and reviewing all of the exercises! In return, I received a Kore Surge. Whether I’m in the gym, at the mountains, or in my living room, I don’t travel anywhere without it. Super convenient and easy to use and not to mention it feels great after a tough workout !
DD
GBWorst Customer Service. I would give them a negative rating if I could I purchased 2 Kore 2.0 and the clasps on both of them fell off several times and were unfortunately lost. I contacted customer service and they said they would be sending replacements. I waited a month and still no replacements. I then resent an email requesting an eta for the replacements. Shortly after I received an email stating that the ticket would be closed because I had not responded. I responded again and received another email from Ruben stating that the issue would be taken care of shortly. I then received another email stating that the ticket would be closed because I had not responded. These people have no clue what customer service is.