Colin
AUSome Disappointments. Like some others have experienced, my watch flashes on without me activating it. Somewhat of a nuisance during the night. Also, the watch band has to be the most difficult to do up that i have ever experienced. An improved band needs to be looked at. I know another person who bought the watch, and was so annoyed with the difficult band that she ended up giving the watch to her 7 year old granddaughter.
Jeanne
GBI purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.
Paul Bassett
GBReal problems with this site over 1… Real problems with this site over 1 month ago I ordered and paid for one of their fitness watches despite numerous emails I still do not have it. It is nearly impossible to even get a half sensible response from them when you email requesting a date I could expect it’s delivery. The only reply is they do not have any details when it will be dispatched. This is possibly the worst experience I have ever had and sounds like a company in trouble.
Matteo Capodaglio
GBNot just for professional athletes I've been introduced to KoreHealth products by Jason Manly, an elite level coach that I know because we both work with professional athletes. As I spend the biggest part of my day at a desk, I often find my lumbar area very contracted. So I've been using the vibrating ball and the foam roller to fight that or sciatic pain. Their use brought great relief. I am thankful for Jason for having introduced me to these devices!
WO
GBLACK OF CUSTOMER RESPONSE. Need return instructions for Kore2 Elite tracker Feb 11-2024: In response to your request for the order #, I have provided the order number to you several/multiple times in my attempts (both written and leaving voice messages) to get a response from you. HERE IT IS AGAIN: 2420943005, dated 1-13-2024. My reason for needing to return the watch & bands is this:: I have arthritic fingers and I am unable to use the band; cannot pull or push the clasp, thus cannot put the watch on or off. PLEASE ACKNOWLEDGE THAT YOU HAVE RECEIVED THIS LATEST COMMENT FROM ME. End of comment dated 2-11-24. PREVIOUS COMMENT: Have sent 'the form' requesting return instructions, several times. Have left voice mail, several times, requesting return instructions. No response!! Item was purchased 1-14, so the 30-day refund return period is near. All I want is instructions for returning the item.