Charles Daley
GBOrdered Korejet pulse(mini blender)… Ordered Korejet pulse(mini blender) Received wrong item a month later. Customer service challenged my complaint as if they had no quality control. After several emails they acknowledged wrong item sent. It's been 3 months since original order. Still never received. Was told item was lost in shipment and was offered a 30% discount and free shipping. Over 90 days item should be at no cost. This company should be out of business soon!
Roseann Schmid
GBDo not buy from this company! I bought 2 scales as Christmas gifts not realizing you need to pay an annual fee to be able to use all the scale features. I have been trying to return the scales since December 26. Nobody will respond to me with information on how to return the scales. I would never recommend buying anything from this company!!!
Viriato Vargas
CAA friend suggested me to buy the… A friend suggested me to buy the koretrak watch some months ago to follow up my fitness progress. Since then, I found out that the koretrak can do way more - I can check some health metrics, sync with my cellphone for notifications, and track my sleep data. Great purchase for an incredible price.
DD
GBWorst Customer Service. I would give them a negative rating if I could I purchased 2 Kore 2.0 and the clasps on both of them fell off several times and were unfortunately lost. I contacted customer service and they said they would be sending replacements. I waited a month and still no replacements. I then resent an email requesting an eta for the replacements. Shortly after I received an email stating that the ticket would be closed because I had not responded. I responded again and received another email from Ruben stating that the issue would be taken care of shortly. I then received another email stating that the ticket would be closed because I had not responded. These people have no clue what customer service is.
Dubsy
GBVery inaccurate statistics.....? Appears good quality, fits nicely and is comfortable to wear.. however the steps and sleep functions are extremely inaccurate and way off the mark.. I am currently wearing my Samsung watch on one arm and my Kore on the other.. presently my Samsung states I have completed 3104 steps today whilst the Kore states I have completed a massive 6453...!! The sleep stats are also similarly way off..? I am seriously considering sending the Kore back..? Has anyone else had a similar issue.?