I purchased 3 of the Korescale gen 2… I purchased 3 of the Korescale gen 2 scales for Christmas not realizing that they require a subscription of $20 per month for each scale. That is $720 per year!! I requested a return right away (on December 25th) and I got one email with a general response of "I will have a manager get back to you within 24hours" I have sent several more requests - NO response since. I want to return these and get my $300 back. ORDER# 2320761617

I purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.

Kore Scale Rip Off I have the scale and mind you it was great till they required a monthly prescription. Now I just have a scale. What a rip off. There were no subscription fees when I bought it. Time to donate it!

Real problems with this site over 1… Real problems with this site over 1 month ago I ordered and paid for one of their fitness watches despite numerous emails I still do not have it. It is nearly impossible to even get a half sensible response from them when you email requesting a date I could expect it’s delivery. The only reply is they do not have any details when it will be dispatched. This is possibly the worst experience I have ever had and sounds like a company in trouble.

LACK OF CUSTOMER RESPONSE. Need return instructions for Kore2 Elite tracker Feb 11-2024: In response to your request for the order #, I have provided the order number to you several/multiple times in my attempts (both written and leaving voice messages) to get a response from you. HERE IT IS AGAIN: 2420943005, dated 1-13-2024. My reason for needing to return the watch & bands is this:: I have arthritic fingers and I am unable to use the band; cannot pull or push the clasp, thus cannot put the watch on or off. PLEASE ACKNOWLEDGE THAT YOU HAVE RECEIVED THIS LATEST COMMENT FROM ME. End of comment dated 2-11-24. PREVIOUS COMMENT: Have sent 'the form' requesting return instructions, several times. Have left voice mail, several times, requesting return instructions. No response!! Item was purchased 1-14, so the 30-day refund return period is near. All I want is instructions for returning the item.