I purchased 3 of the Korescale gen 2… I purchased 3 of the Korescale gen 2 scales for Christmas not realizing that they require a subscription of $20 per month for each scale. That is $720 per year!! I requested a return right away (on December 25th) and I got one email with a general response of "I will have a manager get back to you within 24hours" I have sent several more requests - NO response since. I want to return these and get my $300 back. ORDER# 2320761617

Do not buy from this company! I bought 2 scales as Christmas gifts not realizing you need to pay an annual fee to be able to use all the scale features. I have been trying to return the scales since December 26. Nobody will respond to me with information on how to return the scales. I would never recommend buying anything from this company!!!

I purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.

Great Products At Great Prices I love all of KoreHealth's products, my Kore 2.0 smartwatch helps me track my workouts and monitor my vital signs. It was also super affordable! Plus, recovery after working out is so much more manageable with the KoreSurge and KorePulse! They have outstanding customer service as well, always go above and beyond for their customers!

Worst Customer Service. I would give them a negative rating if I could I purchased 2 Kore 2.0 and the clasps on both of them fell off several times and were unfortunately lost. I contacted customer service and they said they would be sending replacements. I waited a month and still no replacements. I then resent an email requesting an eta for the replacements. Shortly after I received an email stating that the ticket would be closed because I had not responded. I responded again and received another email from Ruben stating that the issue would be taken care of shortly. I then received another email stating that the ticket would be closed because I had not responded. These people have no clue what customer service is.