I purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.

Very inaccurate statistics.....? Appears good quality, fits nicely and is comfortable to wear.. however the steps and sleep functions are extremely inaccurate and way off the mark.. I am currently wearing my Samsung watch on one arm and my Kore on the other.. presently my Samsung states I have completed 3104 steps today whilst the Kore states I have completed a massive 6453...!! The sleep stats are also similarly way off..? I am seriously considering sending the Kore back..? Has anyone else had a similar issue.?

Performance & Recovery I was fortunate enough to work with Korehealth and help collaborate a Workout Wednesday with them! Super easy to get along with the photographer and reviewing all of the exercises! In return, I received a Kore Surge. Whether I’m in the gym, at the mountains, or in my living room, I don’t travel anywhere without it. Super convenient and easy to use and not to mention it feels great after a tough workout !

Worst Customer Service. I would give them a negative rating if I could I purchased 2 Kore 2.0 and the clasps on both of them fell off several times and were unfortunately lost. I contacted customer service and they said they would be sending replacements. I waited a month and still no replacements. I then resent an email requesting an eta for the replacements. Shortly after I received an email stating that the ticket would be closed because I had not responded. I responded again and received another email from Ruben stating that the issue would be taken care of shortly. I then received another email stating that the ticket would be closed because I had not responded. These people have no clue what customer service is.

Do not buy from this company! I bought 2 scales as Christmas gifts not realizing you need to pay an annual fee to be able to use all the scale features. I have been trying to return the scales since December 26. Nobody will respond to me with information on how to return the scales. I would never recommend buying anything from this company!!!