Charles Klein
GBI have a KoreHealth 2.0 fitness… I have a KoreHealth 2.0 fitness tracker. I have had it for about two months now. For the last tree days I have not been able to log in to the app! I have emailed customer service twice now and have not received a reply. Very poor customer service!
Charles Daley
GBOrdered Korejet pulse(mini blender)… Ordered Korejet pulse(mini blender) Received wrong item a month later. Customer service challenged my complaint as if they had no quality control. After several emails they acknowledged wrong item sent. It's been 3 months since original order. Still never received. Was told item was lost in shipment and was offered a 30% discount and free shipping. Over 90 days item should be at no cost. This company should be out of business soon!
WO
GBLACK OF CUSTOMER RESPONSE. Need return instructions for Kore2 Elite tracker Feb 11-2024: In response to your request for the order #, I have provided the order number to you several/multiple times in my attempts (both written and leaving voice messages) to get a response from you. HERE IT IS AGAIN: 2420943005, dated 1-13-2024. My reason for needing to return the watch & bands is this:: I have arthritic fingers and I am unable to use the band; cannot pull or push the clasp, thus cannot put the watch on or off. PLEASE ACKNOWLEDGE THAT YOU HAVE RECEIVED THIS LATEST COMMENT FROM ME. End of comment dated 2-11-24. PREVIOUS COMMENT: Have sent 'the form' requesting return instructions, several times. Have left voice mail, several times, requesting return instructions. No response!! Item was purchased 1-14, so the 30-day refund return period is near. All I want is instructions for returning the item.
dmhaemmigsbcglobal.net
GBI purchased 3 of the Korescale gen 2… I purchased 3 of the Korescale gen 2 scales for Christmas not realizing that they require a subscription of $20 per month for each scale. That is $720 per year!! I requested a return right away (on December 25th) and I got one email with a general response of "I will have a manager get back to you within 24hours" I have sent several more requests - NO response since. I want to return these and get my $300 back. ORDER# 2320761617
Fraser, Energy Efficiency mana
GBLook at the reviews under their other… Look at the reviews under their other name, KoreHealth.com. A company to be avoided at all costs. Appalling customer service, poor quality product and classic runaround tactics when trying to resolve issues. I’ve been providing my details, including the order number, for the last 2 months without any further contact from you regarding the faulty watch. Perhaps you could give me a phone number to call and talk to someone in your organisation.