WO
GBLACK OF CUSTOMER RESPONSE. Need return instructions for Kore2 Elite tracker Feb 11-2024: In response to your request for the order #, I have provided the order number to you several/multiple times in my attempts (both written and leaving voice messages) to get a response from you. HERE IT IS AGAIN: 2420943005, dated 1-13-2024. My reason for needing to return the watch & bands is this:: I have arthritic fingers and I am unable to use the band; cannot pull or push the clasp, thus cannot put the watch on or off. PLEASE ACKNOWLEDGE THAT YOU HAVE RECEIVED THIS LATEST COMMENT FROM ME. End of comment dated 2-11-24. PREVIOUS COMMENT: Have sent 'the form' requesting return instructions, several times. Have left voice mail, several times, requesting return instructions. No response!! Item was purchased 1-14, so the 30-day refund return period is near. All I want is instructions for returning the item.
Viriato Vargas
CAA friend suggested me to buy the… A friend suggested me to buy the koretrak watch some months ago to follow up my fitness progress. Since then, I found out that the koretrak can do way more - I can check some health metrics, sync with my cellphone for notifications, and track my sleep data. Great purchase for an incredible price.
Jeanne
GBI purchased the Kore Health Scale I purchased the Kore Health Scale. I was able to pair the app and use it with no problem for about a month. I can no longer get into the app. I have tried resetting the password. No luck. Created new account, nothing. Tried calling customer support only get VM with NO reply. Emailed no reply. Tried chat - waited an HOUR no one replied and then dropped. Customer Service SUCKS!! Returning it.
Charles Klein
GBI have a KoreHealth 2.0 fitness… I have a KoreHealth 2.0 fitness tracker. I have had it for about two months now. For the last tree days I have not been able to log in to the app! I have emailed customer service twice now and have not received a reply. Very poor customer service!
Dubsy
GBVery inaccurate statistics.....? Appears good quality, fits nicely and is comfortable to wear.. however the steps and sleep functions are extremely inaccurate and way off the mark.. I am currently wearing my Samsung watch on one arm and my Kore on the other.. presently my Samsung states I have completed 3104 steps today whilst the Kore states I have completed a massive 6453...!! The sleep stats are also similarly way off..? I am seriously considering sending the Kore back..? Has anyone else had a similar issue.?