Cowboy47
GBApparently Daily Burn got my debit card… Apparently Daily Burn got my debit card info and just ran hog wild on the monthly subscription even though I never used it and never knew about it. Hopefully they refund my money too. I can't wait to get my hollow response of "we are so sorry your information was compromised". As far as I can tell it has not been compromised since Daily Burn is the only company charging my account without my knowledge.
Nourishing Stone
GBAdvertised offer not applied, no response from customer service. [See update at end] Signed up through an offer on American Express which offered 3 months complimentary service followed by 1 year at a discounted rate. After signing up, only the standard one month free service was shown, and no mention of future reduced rate. Emailed support on Jan 17, reminder on Jan 21, and then contacted them via web site on Jan 23. Company has not responded even once, even though they claim to respond to every email "within two business days or less". Would like to have the offer applied, or subscription canceled. [Update] Received a response with an apology for delay due to technical issues. The offer was applied and this issue was resolved to my satisfaction.
Ariel Jensen-Vargas
GBI think that if a trainer on a "outdoor… I think that if a trainer on a "outdoor running" audio recommends a stretch an tone next, that the workout for that should come right up afterwards as soon as the workout is over. I also think that the last workout you did should come up on the home page each time you log in with similar workouts offered as well.
Alex Bega
GBTrial is a SCAM! They'll continue to charge after cancelling. I signed up for the FREE trial on April 6, 2020 and cancelled the trial on April 10, 2020. Daily Burn has continued to charge my credit card $19.95 per month for over 1 year. I only noticed recently when doing my 2020 taxes. I contacted the company by Facebook Messenger and email multiple times without a response. They finally responded today (April 20, 2021) and said that it's my responsibility to cancel the trial (which I did, but wasn't processed correctly on their end). They only offered a 1-month refund rather than the entire $239.40 (12 months) that they scammed out of me. I've filed chargebacks with my credit card and I'm also attempting to file a BBB report.
Kevin Lambrecht
GB9.97 UNAUTHORIZED CHARGE I was charged through my banking account a charge of $9.97 from your company. I have never been to your site much less given any personal information or permission to charge my bank account the amount. I see this has happened repeatedly to others with the same situation. This must be rectified immediately.